Experience

• 

  Simplilearn

  Oct 2015 - May 2016

  Senior learning consultant

  Making Outbound calls and Online chats. Explaining the customer about the Pre requisites. Helping the customer to decide which course would transform their career. And closing the sale.

• 

  Myschoolpage

  Jun 2016 - Oct 2018

  Team lead - sales and operations

  - Created effective strategies to target new markets after researching and analyzing competitor behavior. - Improved sales processes to streamline customer acquisition and onboarding strategies. - Manage the customer renewals through coordination with support and academic teams - Evaluated employees' strengths and assigned tasks based upon experience and training. - Maximized performance by monitoring daily activities and mentoring a team of associates. - On boarded new employees, including training, mentoring and new hire. Show less

• 

  Simplilearn

  Nov 2018 - now

  - Assess strengths and areas for improvement- Provide ongoing feedback- Develop knowledge and skills- Change Behaviors- Inspire self-motivation- Improve result- Compliance - Increased referrals by building existing customer networks- Mentored new hires, Both Process and Sales Support behavior. - Responsible for driving the Lead creation percentage on a daily basis.- Ensure the SLA’s are meeting (Missed calls /Follow up/ Reference / etc) - Proved successful working within tight deadlines and fast paced atmosphere.

  • Senior Quality Specialist

    Jan 2021 - now

  • Sr Inside Sales Manager

    Nov 2018 - Jan 2021