Experience

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  Mobiltel

  Jan 2011 - Feb 2013

  Internet network specialist

  Hardware and software support. Communication and dealing with customers. Installing and configuring Windows (2003, 2008) servers.Building infrastructure of the ISP network with optical, UTP and coaxial cables.

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  Adecco

  Apr 2013 - Jun 2014

  1st line technical support analyst

  Basic application and platform server support. Incident troubleshooting.

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  Hp

  Jun 2014 - Sept 2017

  Web and middleware ts

  Focus on operations, incident and change management, following ITIL standards. Contribution in quality and productivity improvement projects. Ensure the compliance of defined processes and best practices. Deep level troubleshooting within multiple web hosting platforms and business applications.Support and maintenance of business applications, corporative web services and CRM solutions, hosted on various platforms. Ensure high availability and minimal downtime. Troubleshoot complex issues involving different processes and technologies Show less

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  Dxc technology

  Sept 2017 - Feb 2019

  Managing end-to-end delivery of business services provided to customers. Main point of contact to customer counterparts for planning and managing business applications. Coordination of the technical resources within the capability. Responsibility for issue resolution and customer communication in an event of an escalation. Ensures all critical resources are aware of the account support model and its role in supporting the efficiency of the account. Managing end-to-end delivery of business services provided to customers. Main point of contact to customer counterparts for planning and managing business applications. Coordination of the technical resources within the capability. Responsibility for issue resolution and customer communication in an event of an escalation. Ensures all critical resources are aware of the account support model and its role in supporting the efficiency of the account.

  • . Net ibuild

    Sept 2017 - Feb 2019

  • .Net Technology Cheange lead

    Sept 2017 - Sept 2017
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  Experian

  Feb 2019 - Sept 2019

  Technical application specialist
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  Helecloud

  Sept 2019 - Sept 2021

  Cloud infrastructure support engineer
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  Bosch.io

  Feb 2021 - Jul 2023

  Operations engineer
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  Bosch digital

  May 2023 - now

  Devops engineer