Jackson Faith

Experience

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  Glory Days Grill

  Jun 2023 - Aug 2023

  Server

  • Executed 100% of the table needs each 8-hour shift by serving food, correctly handling all expenses, and entering all orders into the POS system efficiently, increasing overall customer satisfaction • Collaborated effectively with kitchen staff to keep ticket-to-table times under 12 minutes and ensure dietary restrictions were addressed to guarantee a quality dining experience • Communicated popular menu items, pitched out specials, answered questions, and catered to the needs of the customers confirming they were happy with the food and the service generating an average of $1000 in revenue per shift and receiving 5% higher tip money than the restaurant average Show less

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  University of Tennessee, Knoxville

  Jan 2024 - now

  Recreation Center Assistant

  • Managed the check-in process of 500+ members daily and confirmed they had a valid identification card to ensure safety and security • Communicated with patrons via phone calls to book studio appointments and confirm hours of operation to ensure 100% customer satisfaction • Facilitated the sale of 15+ guest passes per month to generate $225 of revenue per month

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  Giant Food

  Jun 2024 - Aug 2024

  Deli Clerk

  • Generated over $250 in deli meats and cheese sales per shift to increase inventory-based revenue growth• Assisted an average of 30 customers per shift with selecting proper deli products based on dietary restrictions and preferences to ensure 100% customer satisfaction• Efficiently managed over 100 items of inventory to achieve a high inventory turnover rate