Marci Breen

Marci Breen

Assistant Manager

Followers of Marci Breen621 followers
location of Marci BreenGranbury, Texas, United States

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  • Timeline

  • About me

    Sr. Manager Business & Technology Support

  • Education

    • The University of Texas at Arlington

      1993 - 1999
      B.A., Journalism/Public Relations with a minor in Business Administration

      Activities and Societies: Delta Zeta Sorority

  • Experience

    • The Limited Corporation

      Jan 1997 - Jan 1999
      Assistant Manager

      Responsible for a 2.5 million dollar Victoria's Secret store to make monthly goals (includes revenue goals and special promotion goals). Prepared the weekly schedules and trained new employees. Set up merchandise for several store remodels and new store openings.

    • GTE

      Apr 1999 - Sept 2000
      Senior Account Specialist

      Responsible for making biweekly figures, selling to non advertisers and territory management from incoming phone calls.

    • Idearc Media

      Jan 2000 - Jan 2009
      Specialist - Sales Support

      Responsible for researching and writing business requirements for enhancements and trouble tickets for systems used by the Sales organization. Handled all security profile issues and changes for the Sales and Support organizations. Represented the system development team on cross functional projects. Managed all sales forms for the systems used by the Sales and Support organizations. Managed the documentation related to help text files and for system releases.

    • Verizon

      Apr 2000 - Sept 2000
      Customer Account Agent

      Responsible for making biweekly figures including selling to non advertisers, collecting bad debt and territory management.

    • SuperMedia LLC

      Jun 2009 - Sept 2013
      Specialist - Project Management

      Responsible for the leading and managing of special and strategic projects impacting the processes and systems utilized by the Sales and Support organizations. Ensure end to end, existing and new, processes are simplified and provide value to the enterprise. Provide expertise in the managing and integration of systems used by the Sales and Support organizations. Responsible for the management of all Sales forms, contracts and email templates used by the Sales, Sales Support and Operation teams. Manage and support multiple Sales Policy documents used by the Sales and Sales Support teams. Show less

    • Dex Media, Inc.

      Sept 2013 - Apr 2018
      Senior Manager - Sales Enablement
    • Thryv

      Apr 2018 - now
      Sr. Manager Business & Applications - Pre Sales & Salesforce Admins
  • Licenses & Certifications

    • Management Studies

      University of Texas at Arlington
      Jan 2005
    • Salesforce Certified Business Analyst

      Salesforce
      Aug 2024
    • Salesforce Certified Associate

      Salesforce
      Mar 2025
    • Salesforce Certified Sales Cloud Consultant

      Salesforce
      Jun 2019
    • Salesforce Certified AI Specialist

      Salesforce
      Feb 2025
    • Salesforce Certified Advanced Administrator (SCAA)

      Salesforce
      Dec 2020
    • Salesforce Certified AI Associate

      Salesforce
      Dec 2024
    • Salesforce Certified Administrator (SCA)

      Salesforce
      Aug 2018
    • Salesforce Certified Service Cloud Consultant

      Salesforce
      Oct 2019
    • Salesforce Certified Platform App Builder Certification

      Salesforce
      Aug 2020