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William (Keith) Kindred

William (Keith) Kindred

Network Engineer

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location of William (Keith) KindredCarmel, Indiana, United States

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  • Timeline

  • About me

    IT Systems Engineer SR at Progressive Systems and Infrastructure Operations

  • Education

    • Ivy Tech Community College

      1998 - 2000
      AAS Computer Information Systems

      Activities and Societies: Phi Theta Kappa Society- Vice President of Leadership Dean's List 1998, 1999

    • Central Texas College

      1992 - 1994
      BA Business Management

      Activities and Societies: Tae Kwon Do Business Administration

  • Experience

    • MSD Pike Township

      Aug 2000 - Mar 2008
      Network Engineer

      Manager for on-site service and maintenance of over 5000 desktops and laptops Manager for customer service support for 3000 end users Maintained network infrastructure, LAN/WAN ( Cisco routers, switches, patch panels) Experience with Windows 2003/2008 Servers and Active DirectoryMaintenance of Exchange 2003 e-mail post offices Manager of warranty programs for technology equipmentMaintained Anti-Virus/Malware and WSUS on Servers and workstationsMaintained desktop/laptop imagesMaintain issue tracking in our tracking system Show less

    • Double-Take Software

      Mar 2008 - Nov 2009
      Senior QA Engineer

      Tested software prior to release for disaster recovery programsPerformance testing on software drivers and coding Maintained server farms for developers and maintained server upgrades and maintenanceBuilt Hyper-V and VMware images for testing

    • OPUS-ISM LLC

      Oct 2010 - Sept 2011
      Principal Technical Support Consultant

      Maintained networking and hardware issues of independent Pharmacies in Indiana

    • Four County Area Vocational Cooperative

      Dec 2011 - Jun 2012
      Information Technology Coordinator

      Technology Coordinator for the Four County Area Vocational Cooperative

    • Stratosphere Quality

      Mar 2014 - Dec 2014
      IT Network Engineer

       MANAGED ON-SITE SERVICE AND MAINTENANCE OF OVER 1800 DESKTOPS, LAPTOPS AND MICROSOFT SURFACES MONITOR DISK SPACE AND PERFORMANCE TUNING OF SERVERS AND BARRACUDA WEB FILTER. TRAVELED TO COMPANY SITES TO INSTALL PROGRAMS AND UPDATES TO SPECIALTY SOFTWARE MAINTAINED AND UPDATED DESKTOP/LAPTOP IMAGES USING WINDOWS DEPLOYMENT SERVICE AND GHOST SYSTEM ADMINISTRATION THAT INCLUDES WINDOWS 2010 ACTIVE DIRECTORY, EXCHANGE 2010 MAINTAINED NETWORK INFRASTRUCTURE, LAN/WAN AND CISCO WI-FI CONNECTIVITY.  MANAGED WARRANTY AND INVENTORY PROGRAMS FOR TECHNOLOGY EQUIPMENT. MONITORED SERVER DISK SPACE, PERFORMANCE AND IMPLEMENTED PERFORMANCE TUNING  SYMANTEC TAPE BACKUP AND SAN RECOVERY Show less

    • Protective Insurance

      Feb 2015 - now
      IT Customer Service Tier 2 Support

    • IT Systems Engineer at Progressive Fleet S&P

      Apr 2015 - now
      IT Systems Engineer at Progressive Fleet S&P

    • Progressive Insurance

      Dec 2021 - now

      • IT Systems Engineer at Progressive Insurance

        Dec 2021 - now

      • IT Systems Engineer at Progressive Insurance

        Dec 2021 - now

  • Licenses & Certifications