
Praveen Prakash
IT Analyst

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About me
Director - Strategic Account @ TrusTrace | Product Development | Customer Success
Education

KNS Institute of Technology
2003 - 2007B.E. Electronics & Communication
RMIT University
2008 - 2009M.B.I.T (IT Project Management, IT Strategy and Business Process Management)
Experience

IBM
Sept 2009 - May 2010IT AnalystPart of the Internal IT team to manage and address issues concerning Knowledge Management Databases, ensure up to date solution documentation and second level support for customer and client issues.

Digital Horizons
May 2010 - Oct 2010Business AnalystPart of the Business Analysis team to undertake requirements gathering and analysis of client business processes. To interact with the technology team to translate the functional needs and implement the solution.

Optimus BT
Oct 2010 - Nov 2011Business AnalystBusiness Analyst (Research & Insights team) for SharePoint Solutions Consulting. Provide consulting and insights in SharePoint solutions development for Business Intelligence and Intranets projects. Handle client interactions for consulting engagements and provide strategic and architectural solutions for project deployment team

Crossdomain
Nov 2011 - Jul 2013Business AnalystLiason with business stakeholders, process heads and focus groups for end to end solution implementation in HR Management Product and Financial Services. As part of the product development team, implemented SCRUM based Agile development framework and is a Certified ScrumMaster to ensure implementation of the framework. Undertake extensive business analysis to gather requirements, identify gaps, provide solution recommendations for process automation and efficiency. Interact with technology and software development teams to ensure development of solution as per functional and technical requirements. Responsible for the Agile Development Process and ownership of Project to ensure on time delivery and succesful deployment of solutions. Show less

Suyati Technologies, A Milestone Company
Jul 2013 - Sept 2016As Business Analyst at Suyati, involved in project delivery for publications companies across USA and Europe. Involved in defining a platform to allow publications companies to manage their products, content, digital marketing and e-commerce from a single source. Responsibilities include requirements gathering, gap analysis, and to liaison with business stakeholders, process heads and focus groups for end to end solution among others. Provide support to program management office to facilitate project progress and to address queries of potential customers as part of pre-sales activities. As SCRUM Master, took ownership of implementing SCRUM Framework across organization. Conducted trainings and workshops for multiple teams and ensured adherence to process. Show less
Technical Product Manager | CSP | CSM
Apr 2015 - Sept 2016Business Analyst | CSM
Jul 2013 - Mar 2015

Suyati Technologies, A Milestone Company
Jul 2017 - Apr 2021Project Manager | CSP | CSMHighlights of roles and responsibilities are -* To drive the vision and execution of the product/solution to solve business needs.* Understand what the users need and work with all the necessary departments to bring the product to life* Improve prioritization and planning whilst assessing risk impacts during execution of the sprints.* Understand technical implications to assess complexity and depth of solution whilst defining project execution timelines. * Close the communication gap between engineering and the rest of the world such as Product Owners, Sales and Marketing.* Take responsibility of the entire development life cycle - hand-off from Product Owners, analyze requirements, define user stores and specific user requirements, oversee execution of development sprints, lead QA testing, over see deployments, UAT and to conduct product reviews and retrospectives with business teams and technical teams.Additionally, this role also requires to work as SCRUM MASTER on the team and ensure that all stakeholders are adhering to the process and to ensure that philosophy of continuous improvement is met. As a SCRUM MASTER I look to remove any blockers/impediments for technical team and ensure there is a smooth flow of the product delivery. Show less

TrusTrace
Apr 2021 - nowDirector - Strategic Account
Apr 2024 - nowDirector Of Engineering
Apr 2022 - Apr 2024Product Delivery Manager | Agile Coach
Apr 2021 - Apr 2022

TrusTrace
-Director - Strategic Account
Licenses & Certifications
- View certificate

Certified Scrum Professional®-ScrumMaster
Scrum AllianceAug 2016 
PRINCE2® Foundation Certificate in Project Management
PEOPLECERTNov 2017
Certified ScrumMaster® (CSM®)
Scrum AllianceDec 2012
PRINCE2® Practitioner Certificate in Project Management
PEOPLECERTNov 2017
Volunteer Experience
RMIT Career Mentor
Issued by RMIT University on Apr 2020
Associated with Praveen Prakash
Languages
- enEnglish
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