Maddy Hay

Experience

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  Ruffalo Noel Levitz

  Jan 2015 - May 2017

  Supervisor

  Manage shifts of up to 20 callers with an average nightly giving amount of $5,000 for Vanderbilt fundraising goalsAs a caller, have raised over $100,000 for the University.

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  Vanderbilt University

  Jan 2016 - May 2017

  Undergraduate Teaching Assistant

  Undergraduate Teaching Assistant in the Engineering Management Department under Professor Ben JordanResponsible for constructing quizzes and grading all assignments and assessments for a class of 30 studentsHold office hours weekly and assist students with any points of concern they may have

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  Optum

  May 2016 - Aug 2016

  Technology Development Program Intern

  Work under the Technology Engineering Department to analyze business problems and work with developers to create and implement solutions.

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  Optum

  Jun 2017 - Jul 2020

  At Optum, I worked as a Delivery Lead, Scrum Master, and Business Systems Analyst on multiple Agile software development teams delivering innovative solutions in the healthcare technology space. I served as a resource manager of Software Engineers in the Technology Development Program, coaching for personal and professional development. Additionally, I served as the Boston Site Coordinator for the 2019 24-hour Optum Tech Hackathon. As site coordinator, I was responsible for leading a team to identify business sponsors, coordinate logistics, facilitate judging, and drive engagement and participation of our 100+ innovators. Show less

  • Business Systems Analyst

    Jul 2018 - Jul 2020

  • Technology Development Program Analyst

    Jun 2017 - Jun 2018
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  Foundation Medicine

  Jul 2020 - now

  - Managed Scrum Masters within Insights Organization, coaching for personal and professional development- Lead validated release process for Insights Organization, enabling release train of multiple applications to deploy to production at consistent monthly cadence.- Continuously iterated upon and implemented process improvements to enable teams to delivermore efficiently, collaborate with our stakeholders more effectively, and deploy to productionmore consistently.- Guided quarterly alignment process and analyzed data continuously to ensure appropriate andfeasible planning strategies are implemented across Value Stream.- Served as Scrum Master for two agile development teams, facilitating all scrum ceremonies,coaching for agile maturity, and acting as a servant leader to remove any impediments the teammay face. Show less

  • Senior Manager, Agile Practice & Operations

    Feb 2024 - now

  • Senior Scrum Master

    Oct 2021 - Feb 2024

  • Agile Project Manager/Scrum Master

    Jul 2020 - Oct 2021