Hamad Khalid Almaiman

Experience

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  DELTA (DMC)

  Sept 2017 - Aug 2022

  Key Achievements:• Led and trained a robust team of over 40 employees, driving exceptional sales performance.• Implemented impactful training programs region-wide, resulting in a significant 5% increase in overall sales.• Advocated for a service and selling culture district-wide, enhancing sales, productivity, and profitability.Roles and Responsibilities:• Supervised operations of multiple stores across the eastern region, ensuring compliance and outstanding sales performance.• Instilled a customer-centric service culture, optimizing staff competence for improved customer satisfaction.• Set monthly sales targets, allocated tasks to team members, and fostered a high-performance environment. Show less Key Achievements:• Surpassed 1,000,000 and 1,300,000 in back-to-school seasons for consecutive years in 2018 and 2019.• Maintained a competitive edge by vigilantly tracking competitors' offers and updating product knowledge.• Prioritized customer satisfaction through positive handling of inquiries and complaints, fostering a positive customer experience.Roles and Responsibilities:• Planned and executed day-to-day store operations, driving sales, profitability, and customer service standards.• Set monthly sales targets aligned with overall business goals, fostering a high-performance environment.• Managed stock supply, evaluated profit margins, and implemented measures for loss prevention.Adidas Red Sea Mall Store RenovationKey Contributions:• Played a key role in ensuring a seamless transition by coordinating with contractors post-handover.• Organized and mobilized teams, delegated duties, and maintained a results-driven approach.• Handled product reception, maintained stock rooms, and led strategic product placement for an optimized store environment.• Issued tasks to the Visual Merchandising (VM) team, ensuring consistent and impactful brand representation.• Steered the implementation of a new Point of Sale (POS) system, providing comprehensive training to enhance operational efficiency and customer service standards. Show less

  • District Sales Manager (Adidas)

    Feb 2021 - Aug 2022

  • Store Manager (Adidas)

    May 2018 - Feb 2021

  • Store Supervisor (Adidas)

    Sept 2017 - May 2018
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  Majid Al Futtaim

  Aug 2022 - Feb 2023

  Manager (lululemon)

  Key Achievements:• Exceeded grand opening expectations by launching two days ahead of the scheduled deadline.• Cultivated strategic partnerships, particularly with VIP fitness gyms, to drive revenue growth.• Represented the brand at key events, strategically positioning it as a distinguished presence in the market.Roles and Responsibilities:• Managed a dynamic team of 21 members, surpassing business targets and achieving the 1,000,000 SAR milestone.• Administered a strategic approach to boost store performance, utilizing a sales capability dashboard for enhanced performance management.• Oversaw and coordinated promotional activities to elevate brand visibility and maximize market impact. Show less

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  Sacoor Brothers

  Sept 2023 - Feb 2024

  Area Manager

  Key Achievements:• Leading the expansion of the retail network and driving teams to achieve new levels of success in fast-paced, competitive markets.• Establishing strategic partnerships and collaborations to foster mutual growth and strengthen brand positioning.• Overseeing OPEX management to ensure fiscal discipline, operational efficiency, and financial optimization.Roles and Responsibilities:• Partnering with the Director of Retail Operations to elevate the retail business to global standards of excellence.• Innovating and enhancing the shopping experience while maximizing profitability across the entire store portfolio.• Empowering the Sales team with advanced skills to deliver exceptional luxury customer service, while ensuring strict adherence to company standards. Show less

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  VisionMedicalSA

  May 2024 - Aug 2024

  CSSD Sales Specialist

  Key Accountabilities:Sales Strategy Development• Market Research: Perform thorough research to understand the needs of healthcare facilities like hospitals, clinics, and surgical centers. This includes identifying emerging trends in sterilization technologies and ensuring that product offerings align with customer demands. • Sales Planning: Create and execute sales strategies to achieve set targets, expand the company’s market share, and drive business growth in the CSSD sector.• Target Accounts: Identify high-priority accounts and focus efforts on building and nurturing relationships with key decision-makers such as procurement officers, infection control managers, and hospital administrators.Product Knowledge and Promotion• Product Expertise: Develop a deep understanding of CSSD products, including sterilizers, autoclaves, consumables, cleaning equipment, and infection control solutions. This expertise is crucial for demonstrating the value of the products to healthcare professionals.• Demonstrations and Presentations: Conduct product demonstrations and presentations, educating clients on product features, benefits, and how they meet regulatory standards and compliance requirements.• Custom Solutions: Adapt product offerings to meet the unique needs of healthcare facilities, ensuring solutions align with sterilization procedures and infection control protocolsCustomer Relationship Management• Account Management: Establish and maintain long-term relationships with key customers, focusing on customer satisfaction to secure repeat business.• Consultative Selling: Collaborate with healthcare professionals to understand their specific challenges and propose solutions that improve operational efficiency, safety, and compliance.• After-Sales Support: Provide continuous support to customers post-purchase, including troubleshooting and guidance, to ensure the products are used effectively and customer satisfaction remains high Show less