Jenna Taylor

Experience

• 

  Appalachian State University

  Aug 2013 - Apr 2014

  Assistant Field Hockey Coach

  - Designed and executed practice plans- Evaluated and assessed recruits - Organized equipment logs and coordinated travel logistics- Scheduled and monitored study hall hours for players per team academic standards- Maintained weekly compliance practice logs to comply with University, Nor Pac Conference, and NCAA standards- Cut and coded game film- Managed team social media - Level I Coaching Accreditation

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  Virginia Commonwealth University

  Aug 2014 - May 2015

  Graduate Assistant for Student Athlete Academic Support Services

  - Supervised study hall for 257 student-athletes from 15 different sports- Assisted six academic advisors in day-to-day operations- Provided one-on-one academic support mentoring sessions as assigned

• 

  The University of Georgia

  Jun 2015 - May 2016

  Assistant, Georgia Athletic Hospitality

  - Assisted the GAH office in the management and operation of hospitality areas and premium seating for football, basketball, gymnastics, and baseball- Coordinated facility rentals and special events for the University of Georgia Athletic Association- Managed 50 suites and one large club area during home football games to ensure the best service and experience to premium seat holders; game day catering liaison - Supervised a staff of up to 75 game day ambassadors during home games for assigned sports- Created and deployed surveys to collect and analyze fan experience feedback via Google Forms- Main contact for donors in The Georgia Bulldog Club Show less

• 

  North Carolina State University

  Jun 2016 - May 2017

  Assistant Academic Coordinator for the Academic Support Program for Student-Athletes

  - Assisted with the creation of academic support plans and monitored progress for selected football, men's soccer, gymnastics, and baseball student-athletes- Supervised student-athletes in daytime, evening, and weekend structured study hall- Coordinated event logistics for a Drive-In conference for academic support professionals- Maintained daily academic update reports through student meetings and progress report information- Co-taught a University Studies Course for freshman student-athletes - Participated in recruiting presentations to prospective football student-athletes during official and un-official visits- Attended professional development trainings covering subject areas in academic coaching, technology and policy, and advising foreclosed students Show less

• 

  Sensified

  Jun 2017 - now

  - Ensures continuous improvement of key operational processes- Oversees organizational structure and resource planning efforts- Onboards and oversees the development of Sensified employees - Served as primary point of contact with core clients- Oversaw ongoing projects and provided support to internal team- Assisted internal team with the development of strategic and tactical planning - Served as primary point of contact with core clients - Coordinated internal teams and monitored projects- Managed timelines and vendors - Assisted with the internal organization of projects - Maintained project files and final project reconciliations to ensure client satisfaction - Served as secondary point of contact with core clients

  • Director, Operations

    Jan 2023 - now

  • Associate Director, Operations

    Jan 2020 - Dec 2022

  • Account Supervisor

    Jul 2019 - Dec 2019

  • Senior Account Executive

    Jun 2018 - Jun 2019

  • Account Executive

    Jun 2017 - Jun 2018