Hope Brown, PMP

Experience

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  Town Sports International

  Oct 2000 - Jan 2010

  Developed, implemented and trained approximately 4,000 users company wide in the following: - Shrink Wrapped Packages - MS Office, Adobe, WordPerfect- Proprietary Software - ClubNetworks, Cognos, Kronos, Service Desk, Personnel Activity Reporting System- Soft Skills - Customer Services, Sales, Leadership, Problem Solving, Conflict Resolution, Trouble Shooting- Point person for documentation on business management system.Interacted directly with clients on various customer service related issues. Show less

  • Application Services - Business Support Manager

    Feb 2009 - Jan 2010

  • Application Services - Project Coordinator

    Oct 2005 - Feb 2009

  • Analyst/Trainer

    Oct 2000 - Oct 2005
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  Alphaserve Technologies

  Jan 2010 - Jul 2020

  Accomplished IT PMO Director known for being detail oriented and reliable for delivering projects on time and on budget. Over 10+ years of Project Management experience with PMP certification. Experienced Project Manager in managing complex and high visibility projects within both Application Development and IT Infrastructure sectors. Responsible for the deployment of medium to large scale IT Infrastructure projects. Projects include but not limited to: Managed Services, Security, Telephony, Networking, Systems, Storage, Office Moves, Datacenter, Office Moves. Experienced in the Waterfall and Agile Project Management Methodologies Show less

  • Director of PMO

    May 2013 - Jul 2020

  • Senior Project Manager

    Jan 2010 - May 2013
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  Eze Castle Integration

  Jul 2020 - Sept 2023

  Director of Project Manager