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Mathias Yawson

Mathias Yawson

Manager

Followers of Mathias Yawson9000 followers
location of Mathias YawsonAccra, Greater Accra Region, Ghana

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  • Timeline

  • About me

    Project Manager at Qwess Link Consult

  • Education

    • Ghana Telecom University

      2012 - 2013
      Communication and Media Studies

      Activities and Societies: Music Group

    • BPO certification Institute

      2013 - 2015
      Associate’s Degree Certified Customer Interaction Professional

      Activities and Societies: Spartan Team

    • Microsoft Certification Inc.

      2014 - 2015
      Professional Computer Systems Networking and Telecommunications

  • Experience

    • Qwess Consult

      May 2009 - now
      Manager

      ConsultingTV BroadcastComputer Networking IP CCTV Camera installationBuilding ConstructionElectrical EngineeringHouse wiring and all kinds of installations

    • Hilen Springfield International School

      Jun 2011 - Jan 2012
      Teacher

      Preparing students for examination through test and exercisesMarking of registerTyping of examination questionsEnhancing student’s computer skills through test and exercises.Other experiencesElectrical Engineering –

    • Standard Transfer Financial Services

      Jan 2012 - Dec 2012
      Marketer and Banker

      Registering customer for the product and services providedMobilizing of daily contributionsExplaining of product and services to customers and interested persons, as well as signing them on.

    • Rejoice TV

      Sept 2012 - now
      Engineer

      Electrical engineeringCCTV Camera installation

    • E Services Ghana

      Mar 2015 - Jan 2016
      Senior Customer Service Representative

      • Responding to ECG Calls• Logging and tracking of complains made by customers• Escalating of complains to the district engineers in charge of resolving such complains• Ensuring Professionalism on call and adhering to call quality• Passing of monthly CAT exams to ensure good product knowledge

    • Qwess Link Consult

      Sept 2018 - now
      Project Manager

      Transport ManagementTravel and TourVisa/ Ticket AssistanceReal EstateProperty Management

  • Licenses & Certifications

    • Microsoft Certified Networking Associate

      Certified Ghana

    • BPO Certified Customer Interaction Professional

      BPO Certification Institute, Inc
      Feb 2013

    • Microsoft Certified Networking Associate

      Microsoft

    • Certfied CCIP

      GHANA TECHNOLOGY UNIVERSITY COLLEGE (GTUC)
      Feb 2012

  • Volunteer Experience

    • Musician

      Issued by Precious Stone International Ministry on Jan 2015
      Precious Stone International MinistryAssociated with Mathias Yawson