Deep Enrich
Aditi Ghosh
SDS Associate Manager
460 followers
Greater Kolkata Area
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About me
Customer Service Team Lead with 7+ years experience in troubleshooting and conflict resolution•Previous roles at OrdrAI and Amazon|CRM,Ticketing Systems and MS Office Suite |Freelance Translator,Content Moderator,Writer
Education
West Bengal State University
2014 - 2015B. Ed EDUCATION 1st
Jadavpur University
2008 - 2013M. A Bengali Language and Literature 1st
Experience
AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED
Sept 2020 - Oct 2021SDS Associate Manager.webp)
OrdrAi (now part of HungerRush)
Oct 2021 - Aug 2023Customer Service Team Lead
Concentrix
Feb 2024 - nowSr Operation Representative
Licenses & Certifications
- View certificate
.webp)
EF SET English Certificate 74/100 (C2 Proficient)
EF Standard English Test (EF SET)Oct 2023
- View certificate
Certified Human Resources Professional
Great LearningOct 2023
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