Iftekhar Uddin Ahmed

Experience

• 

  AlanDick (Thailand) Co. Ltd

  Jan 2007 - Feb 2009

  Sr. Telecom Engineer

  Job Description:• Zone in-charge of 120 BTS and Transmission network. • Analyzing and troubleshooting Customer Service Requests (CSR), Trouble Ticket (TT) especially for BSS products (SIEMNES & ERICSSON) and Transmission (SIEMENS & NEC). • Supporting HW Expansion/Removal and Site migration• Handling emergency calls and 24X7 support• Testing and implementing new features/ products• Loading and upgrading software package in BSS• Trained number of Engineers and technicians. Project Description: • Involved with Operation and Maintenance Project, Banglalink (The client and Mobile Phone Operator in Bangladesh).• Day to day Corrective and Preventive maintenance (CM and PM) work for BSS and Transmission. • Provide Technical support and give update to customer on regular basis. Show less

• 

  DETEC Engineering and Technologies (BD) Ltd

  Mar 2009 - Aug 2011

  Sr. Engineer (O & M, Repair and R & D)

  R & D Job Responsibilities:  To Research and Development of new application on customer demand including Programmable microcontroller based product. To design circuit diagram, print PCB, assemble component, packaging and then test for developed systems.  To test repaired or updated equipment to make sure it is functioning correctly.  To test components and circuits of malfunctioning telecommunications equipment To make adjustments or modifications to improve equipment performance O & M Project Description: • Operation and Maintenance of Telecom Project, BANGLALINK and Citycell (The client and Mobile Phone Operator in Bangladesh).• Day to day Corrective and Preventive maintenance (CM and PM) work for BSS and Transmission.• Superior quality in service quality and give live update to customer for team movement on time & fault rectification process. Show less

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  HUAWEI Technologies (Bangladesh) Limited

  Sept 2011 - Dec 2012

  FM Engineer (Team Leader)

   To do regular Operation & Maintenance of BTS and Transmission at CDMA based cellular Telecom Operator.  To do alarm monitor by using Huawei iManager M2000 Client, cBSS Airbridge Alarm management system & Eclipse software. To do hardware and software (Telnet) rectification work with Huawei CDMA BTS 3606.  To manage administrative activities at zone for 69 BTS sites.

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  Pacific Bangladesh Telecom Limited (Under E-zone HRM Limited)

  Jan 2013 - Oct 2016

  Regional Manager, Operation, FO & TX

  Activities and Responsibilities: Doing basic administrative activates (Electric bill payment, Team movement, Accounting forregular expense, inventory etc.) Doing regular Operation & Maintenance (O & M: Both Preventing and CorrectiveMaintenance; PM/CM) of BTS and Transmission (SDH & PDH, Microwave and Optical) atCDMA based cellular Telecom network. Doing configuration of Microwave and Optical transmission, like Huawei; RTN 600 and 900series, METRO 500, 1000 and 1000 V2, OSN 1500, 2500 & 3500, STRATEX; Eclipse,XP4, Altium & DXR, NEC; NEO, NEO cpv, Mx, V4, Siemens SRA L & SRAL XD, Ericsson;Minilink. Doing alarm monitor by using Huawei iManager M2000 Client, cBSS Airbridge Alarmmanagement system, Optix iManagerT2000 SNMS & Eclipse Portal/ProVision. Doing hardware and software (Telnet) rectification work with Huawei CDMA BTS 3606. Doing basic operation by command with Airbridge cBSS CDMA 1x & EV-DO.Administration System of Huawei CDMA BSC 6600. Monitoring and maintaining power system (DG, ATS, AVR, and Rectifier) of regionalSwitching office. Show less

• 

  Huawei

  Nov 2016 - Feb 2019

  Engineer II

  Activities and Responsibilities as Back Office Engineer1. Upgrades the Microwave NE (Huawei RTN) software version. 2. Does a health check of microwave and Optical Transmission Equipment.3. Does new MW NE integration, GNE creation, LAG connection re-route, VLAN tag, link modifications, NMS connectivity, and so on.4. Does link rectification with the help of field engineer, if any fault occurred during upgrade or integration.5. Handles the basic task to handle Optical Transmission (DWDM and MSTP)6. Optimizes and organizes DCN for transmission network at the NMS server. Activities and Responsibilities as a FLM Regional Leader:1. Leads a zone having 1237 sites for First Level Maintenance (FLM) of the BDCL (Banglalink) project. 2. Does liaison with TLs of six maintenance offices under the zone and align with headquarter of customers.3. Does liaison with field Engineers to carry out 24/7 network Operation & Maintenance [O & M] activities on the Network Elements. Solves the radio network faults and performance degradations within SLA.4. Does on-site troubleshooting of NEC Microwave transmission and ZTE BTS equipment. 5. Ensure quality of installation through the Primary Acceptance Test [PAT] process.6. Does depth analysis and troubleshooting of Performance Management report in conjunction with CM/PM team.7. Develop and implement 1. at the area of Operations & Maintenance processes.8. Does regular First Level Maintenance (BDCL project) follow up for Corrective and Preventive maintenance, Swap projects (BSS and Transmission), Work order, and Deployments activities among six maintenance points under Khulna Division. 9. Exchanges all levels of communication (reporting, approval mail, database, etc) between suppliers and customers like HUB. 10. Guides team members of the supplier to complete tasks within MTTR for achieving targeted KPI. Show less

• 

  Banglalink

  Mar 2019 - now

  ∎ Analyze RAN vendors' product roadmap especially of Huawei, Nokia, ZTE and dimension planning; RAN Node dimensioning, managing site swap, follow-up with internal & external stakeholders∎ RFQ Scopes preparation, Technical Proposal evaluation∎ RAN Hardware solution design, BoQ Preparation, Ordering, Hardware allocation for Rollout Projects∎ Inventory Management and ordering Plan alignment accordingly∎ Development and management of centralized configuration & inventory database of different RAN vendors, write programs to develop application/tools/scripts to automate regular activities in batch.∎ Follow up and guide team members for planning, issuance and execution of WO, coordinate vendors for different issues of RAN Show less • Managing a smart telecom field operation using own designed (on a google sheet) tools for quick attempts, regular updates, priority action, and resource arrangement best of the forecast. • Attending and managing corrective maintenance to rectify faults and alarms of RAN, Transmission, and Power related equipment to provide the best network availability. • Working from remote to help the team with configuration and rectification from the OSS server for microwave transmission and RAN. • Attending to perform preventive maintenance at BSC and Transmission node site within a specific period. Ensuring quality of work by maintaining regular site visits. • Received WO from RAN and Transmission team and executing by own or field engineer as per plan. Ensuring to collect required HW and other resources. • Ensuring to assign work to FLM for their operational responsibility through issuing Trouble Ticket (TT) on the web and following up with teams to restore as early as possible before customer effect.• Ensuring regular audit of FLM activities (work quality and supply materials) and approving relevant applied TT so that vendor can get payment quickest time. Conforming all FLM actions can be within the budget limit. Doing proper distribution work to save cost but maintain better quality.• Focusing on the reuse of idle and unused materials to save costs. Optimizing power equipment (rectifier and battery) and doing health checks periodically to get optimum results. • I have knowledge of cell design concepts, LTE networking, wireless network and radio frequency design. • I have also experience with check call set up, inter-cell handover, and relevant radio channels using net monitoring tools. • Learning from server sources both internal and external portals of relevant topics either managerial or technical. Sharing the knowledge amongst teammates and other zones. Show less  Manages a smart telecom field operation using own designed (on a google sheet) tools for quick support, regular update, priority action, and resource forest. Plan and manages corrective maintenance to rectify faults and alarms of RAN, Transmission, and Power related equipment to provide a good availability.  Supports team by configuration and rectification from OSS server Attend to perform preventive maintenance at BSC and Transmission nodal site within a specific period. Ensure quality of work maintaining regular site visits.  Received WO from RAN and Transmission team and execute by own or field engineer as per plan. Ensure to collect required HW and other resources.  Ensure to assign work to FLM for their operational responsibility through issuing Trouble Ticket (TT) on the web and follow up with teams to restore early with less customer impact. Ensue regular audit of FLM activities (work quality and supply materials) and approved relevant vendor’s claimed TT to release invoice at the quickest time. Ensure all FLM actions can be within the budget limit. Does proper distribution work to save cost but maintain better quality.  Focus on the reuse of idle and unused resources which can save huge costs. Optimize power equipment (rectifier and battery) and do health checks periodically to get optimum results.  Receive work orders from radio planning and optimization team, send field engineer with necessary hardware and support the team on the server till solve.  Learn from server sources both internal and external portal of relevance topic either managerial or technical. Share the knowledge amongst team mate and other zone. Show less

  • Integrated Network Lead Engineer

    Jun 2023 - now

  • Regional Operations Manager

    Apr 2021 - May 2023

  • Regional Operations Specialist Engineer

    Mar 2019 - May 2021