Vashti McRoberts

Experience

• 

  Home Federal Savings and Loan

  Jan 1982 - Jan 1986

  Construction Loan Processor
• 

  JP Morgan Chase

  Sept 1999 - Jan 2011

  Manage team of 10+ SPO/DIL Negotiators. Approve/deny all workout recommendations in accordance with investor, government (HAFA), PMI and internal guidelines. Trained, mentor and guide staff on negotiations. Managed escalations, litigation cases and value disputes. Monitor pipeline aging, production statistics, exception reporting, call monitoring scoring disputes. Conduct team meetings for recognition, updates, goals and objectives. Prepare monthly scorecards. Administer corrective action as necessary. Show less

  • Supervisor, Short Sale Negotiations

    Jan 2007 - Jan 2011

  • Supervisor, Cash Management Operations

    Sept 2002 - Aug 2007

  • Loss Mitigation Specialist

    Sept 1999 - Sept 2003
• 

  CR Properties

  Jul 2012 - Jan 2013

  Sales Associate and Short Sale Negotiator

  Independent short sale negotiator managing coordination of approvals from lenders to facilitate successful closing of sale transactions.

• 

  Guild Mortgage Company

  Jan 2013 - now

  Single Point of Contact, Loss Mitigation Supervisor

  Developed and implemented comprehensive pipeline reporting to ensure adherence to timeline requirements pursuant to the CFPB, CBOR, FHA & VA compliance guidelines. Implemented process to convert workout files & recommedations to paperless processing.Quality Control audit of all income/expense underwriting before determining eligibility for modification approvals or denials. Review & sign off on all short payoff recommendations. QC all approvals and denial correspondence to ensure that all options have been evaluated and that State specific appeal language is appropriately provided. Decision all foreclosure sales and holds. Vendor Management of pre-foreclosure vacant properties to properly secure, winterize and maintain condition of collateral. Responsible for the timely response and handling of borrower appeals. Prepare for workout/claim annual audits from HUD, CALHFA, GNMA annual workout and claim audits. Appeal any findings when warranted. Show less