David Mathew

Experience

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  BOWLTREE

  Mar 2018 - Jan 2019

  Marketing Business Development Manager
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  Size Up Software Services

  Mar 2019 - Nov 2020

  Sales Executive

  Successfully converted potential US clients into long-term, loyal customers through exceptional service and relationship building.Increased customer retention rate by 15% over a year.Achieved a 95% customer satisfaction rating.Led the training and onboarding of new recruits, contributing to their professional development and team success.Streamlined operations by implementing efficient billing processes.Spearheaded initiatives to optimize field operations for US technicians, resulting in a 70% increase in work efficiency. Show less

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  JK Lucent

  Nov 2020 - Dec 2020

  Social Media Marketing Intern

  Created engaging advertisements and short-form videos for various social media platforms.Analyzed audience behavior to develop targeted content strategies, leading to:17% increase in click-through rates (CTR)28% increase in conversion ratesMonitored and evaluated campaign performance using analytics tools, optimizing results to achieve:20% improvement in reach70% increase in impressionsManaged accounts on Facebook, Instagram, LinkedIn, and TikTok, leveraging platform-specific features.Contributed to a 12% increase in overall campaign performance as measured by ROAS. Show less

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  Digital Crow LLP

  May 2021 - Sept 2022

  Social Media Marketing Specialist

  Developed and executed a comprehensive social media redistribution strategy, leading to:35% increase in story views20% increase in reel engagement15% increase in post reach10% increase in commentsManaged and repurposed content from various accounts, identifying viral moments to optimize future content.Collaborated with the in-house design team to enhance design understanding and align creative outputs with client expectations.Monitored and analyzed social media performance metrics, adjusting strategies to improve results.Stayed updated on the latest social media trends and best practices to ensure effective strategy execution. Show less

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  Valappila Communications Pvt Ltd

  Oct 2022 - Oct 2023

  Digital Marketing Specialist

  Managed a portfolio of over 50 high-value clients, fostering strong and enduring relationships while prioritizing client retention.Led client meetings and presentations, aligning their needs with agency services to ensure successful marketing campaign delivery.Collaborated with cross-functional teams to oversee the timely and on-budget execution of projects.Developed and implemented tailored account strategies, resulting in a 48% increase in client satisfaction and a 28% growth in account revenue.Analyzed market trends and client feedback to identify opportunities for service expansion through upselling and cross-selling.Addressed client challenges promptly, maintaining a client satisfaction rate of 81%.Regularly prepared and presented detailed performance reports to senior management and clients, covering KPIs, ROI, and future growth prospects. Show less

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  Size Up Software Services

  Feb 2024 - now

  Search Engine Optimization Specialist

  Led the design and development of a WordPress website.Spearheaded comprehensive SEO strategiesImplemented on-page and off-page SEO techniquesCreated and curated high-quality WordPress website .Conducted website performance analysis using Google Analytics and Ahrefs.Regularly presented findings and insights to the company CEO and top-level management.