Experience

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  De la buena estrella s.a.

  Feb 2003 - Feb 2006

  Administrative analyst | payments management, inventory control, and financial reporting

  In the role of Administrative Analyst at De la Buena Estrella S.A., a focus was placed on optimizing financial operations within the management area. The experience involved streamlining supplier payment processes which led to a significant reduction in processing time by 25%. This improvement not only fostered stronger vendor relationships but also ensured timely transactions. Dynamic Excel spreadsheets were developed to manage inventory levels more effectively. This initiative resulted in a 30% decrease in stock discrepancies. Additionally, managing customer billing operations proved crucial; proactive credit control measures helped reduce overdue accounts by 20%. Bank management tasks were also prioritized to enhance cash flow visibility by 15%, allowing for better financial planning. The combination of these efforts contributed significantly to the overall efficiency of the finance operations. Skills: Financial Operations, Billing Management, Supplier Relationship Management, Cash Flow Optimization, Data Analysis Show less

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  Textil platea s.a.

  Mar 2006 - Nov 2007

  Hr analyst | personnel administration, payroll processing, and recruitment optimization

  As an HR Analyst at Textil Platea S.A., the focus was on optimizing personnel administration processes. It was rewarding to streamline payroll processing through automation which led to a remarkable 25% reduction in errors. This not only ensured timely payments for over 200 employees but also kept us compliant with local regulations. Additionally, implementing an enhanced attendance control system increased accuracy by 30%, allowing for better workforce management. The role involved recruiting operational staff as well; achieving a 20% faster hiring cycle meant we could fill critical positions without delay. Each report generated provided valuable insights into staffing trends, supporting management's strategic decisions. Skills: Payroll Automation, Attendance Management Systems, Recruitment Strategy Development Show less

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  Ituran argentina

  Dec 2007 - Oct 2012

  Key accomplishments include:* Coordinated a high-performing billing team that improved overall efficiency by 20%, ensuring accurate and timely processing of both recurrent and non-recurrent billing cycles across multiple portfolios.* Spearheaded the design and implementation of streamlined billing processes that reduced discrepancies by 30%, enhancing data integrity within the database management system utilized for tracking invoices.* Supervised the authorization of credit notes and supplier invoices, achieving a 95% accuracy rate in financial documentation which significantly minimized errors during audits.* Established effective communication channels with key customers and insurance companies, resulting in improved client satisfaction scores by 15% through timely issue resolution and proactive engagement.Skills: Billing Management, Team Leadership, Process Optimization Show less Key accomplishments include:* Coordinated the monthly billing process for multiple insurance companies, ensuring accuracy and timeliness that led to a 20% reduction in invoice discrepancies over a five-month period.* Established strong relationships with key customers, resulting in improved satisfaction scores by 30% through personalized communication and swift issue resolution during the billing cycle.* Controlled and authorized supplier invoices efficiently, achieving a 15% decrease in processing time by implementing streamlined approval workflows that enhanced operational productivity.* Acted as a key user in the development of new billing systems that improved data integrity and reporting capabilities, facilitating better decision-making for management.Skills: Billing Coordination, Invoice Authorization, Customer Relationship Management Show less Key accomplishments include:* Managed service contracts for a diverse client base, ensuring compliance with policy terms while facilitating over 200 contract renewals and changes of ownership within a streamlined process.* Conducted detailed audits of monitoring and recovery equipment for insurance vehicles, identifying discrepancies that led to a 15% reduction in compliance-related issues within the first year.* Generated comprehensive installment reports that improved visibility into contract performance metrics by 25%, enhancing decision-making for management regarding service delivery and renewals.* Collaborated with cross-functional teams to optimize processes related to transfers and ownership changes, increasing overall operational efficiency by 20% in handling paperwork logistics.Skills: Service Contracts Management, Audit Processes, Reporting Analysis Show less

  • Billing Supervisor | Billing Management, Team Leadership, and Process Optimization

    Sept 2010 - Oct 2012

  • Billing Team Leader | Billing Coordination, Invoice Authorization, Customer Relationship Management

    Apr 2009 - Aug 2010

  • Administrative Analyst | Service Contracts Management, Audit Processes, and Reporting Analysis

    Dec 2007 - Mar 2009
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  Merck sharp & dohme

  Oct 2012 - Oct 2013

  Process specialist | procurement policy compliance, contract management, and po analysis

  Key accomplishments include:* Analyzed and processed over 500 purchase orders and requests for indirect materials, ensuring 100% compliance with procurement policies across Argentina, Chile, and Colombia during tenure at Merck Sharp & Dohme.* Managed contracts with commercial suppliers effectively, tracking contract status and maturity to enhance supplier relationships and reduce administrative delays by 25% through optimized documentation processes.* Developed regional reports that provided actionable insights into procurement activities, improving decision-making speed by 30% through accurate data management and timely information delivery to stakeholders.* Maintained an up-to-date suppliers database while ensuring all documentation was compliant with internal policies; reduced errors in supplier files by 40% through rigorous quality control measures.Skills: Procurement Policy Compliance, Contract Management, Purchase Requisition Analysis, Supplier Database Management, Reporting & Documentation. Show less

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  Parexel

  Nov 2013 - Jun 2019

  Key accomplishments include:* Finalized over 150 draft contract documents including Start-up Agreements and Change Orders, ensuring compliance with PAREXEL’s standards while meeting strict deadlines for client deliverables.* Collaborated with cross-functional teams to amend project budgets effectively, resulting in a 20% improvement in budget accuracy and facilitating smoother project execution across departments.* Engaged directly with clients to facilitate contract review meetings, enhancing communication and ensuring all contractual obligations were clearly understood and met by both parties.* Reviewed and edited client contractual templates to safeguard PAREXEL’s interests, identifying potential risks that led to a 15% reduction in contract disputes during the project lifecycle.* Maintained comprehensive records of contractual documents in relevant databases, improving retrieval times by 30% through effective organization and adherence to company policies.Skills: Contract Management, Budget Preparation, Client Relations Show less Key accomplishments include:* Implemented electronic invoicing in Argentina, Chile, Brazil, and Mexico, streamlining billing processes and reducing invoice processing time by 40%, enhancing overall cash flow management across the region.* Analyzed administrative processes to identify inefficiencies, leading to a redesign that improved operational workflows by 30%, resulting in faster billing cycles and increased accuracy in financial reporting.* Executed periodic management reports for the Latin American region that provided actionable insights into billing performance metrics, driving strategic decisions that improved collections by 25% year-over-year.* Developed a balanced scorecard to monitor key performance indicators across billing operations, ensuring alignment with organizational objectives while facilitating better communication with internal clients.Skills: Billing & Collections, Process Improvement, Electronic Invoicing, Financial Reporting, Cross-Regional Coordination. Show less

  • Contract Specialist | Contract Management, Budget Preparation, and Client Relations

    Sept 2017 - Jun 2019

  • Accounts Receivable Specialist | Billing & Collections, Process Improvement, and E-Invoicing

    Nov 2013 - Aug 2017
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  H group digital marketing agency

  Jan 2018 - Jun 2019

  Digital marketing agency owner | marketing strategy, social media management, and lead generation

  Key accomplishments include:* Developed and executed comprehensive digital marketing strategies that increased social media engagement by over 40%, driving brand awareness for clients in a competitive landscape.* Managed community engagement across platforms like Instagram and Facebook, effectively responding to customer inquiries and enhancing user satisfaction levels by 35% through timely interactions.* Implemented targeted advertising campaigns via Meta Ads Manager that resulted in a 50% increase in lead generation, significantly boosting client sales pipelines within three months.* Built customized sales funnels using ClickFunnels that optimized conversion rates by 25%, streamlining the customer journey from initial interest to final sale.* Crafted compelling content for digital marketing campaigns that improved brand messaging consistency and led to a 30% uplift in audience reach across multiple channels.Skills: Digital Marketing Strategy, Content Creation, Meta Ads Management, Community Engagement, Lead Generation Show less

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  Bm global services buenos aires

  Jul 2019 - Jun 2024

  Key accomplishments include:* Spearheaded the management of client relationships in financial operations, enhancing coordination of assignments and billing processes while ensuring timely issue resolution across a diverse client portfolio.* Led a team of 9 specialists in customer success, fostering an environment that promoted continuous improvement which resulted in a 30% increase in team efficiency over the tenure.* Implemented best practices for Q2C processes that improved compliance with service level agreements (SLAs), achieving a 95% adherence rate across all client interactions.* Developed comprehensive training programs for partners and managers on financial operations best practices, which led to a significant reduction in onboarding time by 25% for new hires.* Monitored key performance indicators (KPIs) proactively to ensure all operational processes were executed effectively, resulting in a 20% decrease in escalated issues compared to previous periods.Skills: Customer Success Management, Financial Operations Optimization, Team Leadership Development Show less Key accomplishments include:* Spearheaded all billing activities for the Buenos Aires Service Center, ensuring timely invoicing that improved cash flow by 25% over three years through optimized processes and stakeholder collaboration.* Developed strong relationships with internal and external stakeholders including lawyers and partners, resulting in a 30% increase in satisfaction ratings as measured by quarterly feedback surveys.* Implemented process enhancements that reduced billing discrepancies by 40%, leading to fewer escalations and improved operational efficiency across the Quote-to-Cash cycle.* Managed daily operations of the billing team while ensuring compliance with established standards; successfully met 95% of service level agreements (SLAs) during tenure.* Led recruitment and training initiatives for new team members which resulted in a 20% reduction in onboarding time and increased overall team productivity by 15% within the first year.Skills: Billing Management, Quote-to-Cash Processes, KPI Monitoring, Team Leadership. Show less

  • Customer Success Manager | Quote to Cash (Q2C), Financial Operations, Team Leadership

    Aug 2022 - Jun 2024

  • Billing Manager | Quote-to-Cash (Q2C), KPI Monitoring, and Process Improvement

    Jul 2019 - Jul 2022
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  Baker mckenzie

  Jul 2019 - Jun 2024

  • Customer Success Manager | Quote to Cash (Q2C), Financial Operations, Team Leadership

    Aug 2022 - Jun 2024

  • Billing Manager | Quote-to-Cash (Q2C), KPI Monitoring, and Process Improvement

    Jul 2019 - Jul 2022
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  Cyberfortress

  Jul 2024 - now

  Finance operations director | o2c, accounting, financial reporting, and process improvement

  Key accomplishments include:* Spearheaded the overhaul of finance operations, reducing month-end close time by 30% through the implementation of streamlined processes and enhanced collaboration across departments.* Developed a high-performing finance team by providing targeted training and mentorship that improved employee retention rates by 25% within the first six months of leadership.* Drove compliance initiatives for sales and use tax reporting, successfully navigating audits with zero discrepancies while ensuring timely filings with state authorities.* Implemented analytical tools that increased reporting accuracy by 40%, enabling management to make data-driven decisions that positively impacted strategic initiatives.* Coordinated with external auditors during financial statement preparation, ensuring all required data was readily available and facilitating a smooth audit process that concluded ahead of schedule.Skills: Finance Operations, Operational Accounting, Financial Reporting, Process Improvement, Team Leadership, Compliance Management Show less