Experience

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  Gamestop

  Aug 2006 - Jul 2012

  Assistant store manager
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  Best buy

  Jul 2012 - Jun 2014

  Sales team lead
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  Wireless vision

  Jun 2014 - Apr 2017

  Sales consultant

  • 2014 Leaderboard Overall Rank: Top 5% Overall out of 2000 employees. I was awarded with a week-long trip to California with other top performers.• Top RSA in Accessory Sales: Q3 2015 (A consistent victory for me)• I've finished formal wireless leadership training with the WVU program• I was accepted to be a part of the Communications Street Team which is at the forefront of feedback and Ideas for WV's evolution

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  Gateway wireless llc

  Apr 2017 - Nov 2018

  District manager

  • I have a Certification as a Corporate Velocity Trainer after a week long course in Atlanta.• I helped grow one of our top districts in the MO+AR area, and then took the challenge of taking the Springfield MO district from a bottom 50% area to a top 50% area! I received the first ever Presidents Award for this accomplishment• Partnered with the Director of ACC: I traveled and coached the Springfield Market during the month of June 2017, helping them achieve one of the best accessory sales months they’ve ever had.• Partnered with the Director of Sales: I traveled to IOWA to help develop a new team around the Gateway Golden Standard Show less

• 

  Amazon

  Nov 2018 - Aug 2020

  I lead a team of 50+ pack associates. I was also POC for the Lunar Nights program during launch leading in to peak season, helped to cut planned attrition in half! I have the pleasure of representing the Amazon brand and our devices ranging from Smart Home, Tablets, and TV's. I travel around the 13 Best Buy stores in OK to reinforce partnership for merchandising, training, establishing brand advocacy, and solution based selling.

  • Area Manager

    Aug 2019 - Aug 2020

  • Market Manager

    Nov 2018 - Aug 2019
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  Conn's homeplus

  Aug 2020 - Feb 2021

  Manager

  • Maintains store staff by constantly recruiting, interviewing, and onboarding associates.• Manages all aspects (HR, SALES, OPERATIONS, MARKETING) of the retail store’s operations.• Consistently deliver on KPI's.• Ensures excellent customer experience is provided.• Maintains inventory control, making certain that the store’s merchandise is properly displayed and tagged.• Manage and train/coach sales personnel and leaders.• Ensuring the assigned retail store is clean and attractive, meeting or exceeding sales goals.• Makes certain that all company policies and procedures are followed. Show less

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  Weekends only furniture & mattress

  Feb 2021 - Jan 2023

  As a Multi-Department Manager, I am responsible for effectively leading two separate teams through process management. I develop my supervisor, coach our associates, solve complex problems, handle escalations, ensure accuracy of inventory, and provide an excellent customer experience. The top 2 things I am most passionate about in this role are: 1. Empowering my employees to take ownership, gaining buy-in by leading with the why. 2. Attacking the process in order to proactively solve our problems and control all within our control. Show less I am so excited to bring Weekends Only Furniture & Mattress to Springfield! I would like to personally invite you to come check out our store! Since we are family owned, and ONLY work weekends, our pricing and selection cannot be beat! Our no pressure, non-commissioned sales experience gives you the comfort and support to suit your personal needs. Our in-store customer service team will make sure all the details are right and be a direct source of communication for you from beginning to end. Our curbside pickup experience and operations team is unmatched at getting you loaded out safely and efficiently within minutes! Show less

  • Customer Service Operations Manager

    Mar 2022 - Jan 2023

  • Sales Manager

    Feb 2021 - Apr 2022
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  Starbucks

  Jan 2023 - now

  Store manager

  I have the pleasure of bringing the Starbucks experience to life by managing store operations, driving financial success, building great teams, and building a meeting place in our community. We aim to delight and uplift customers through a human connection. Our work goes beyond a perfectly made beverage; it’s about human connection.