
Timeline
About me
Social Work | Long-term Care | Case Management
Education

Rasmussen university
2016 - 2018Bachelor's degree human services, general
Rasmussen university
2015 - 2016Associate's degree human services, general
Florida virtual school
2009 - 2013High school diploma
Experience

Taco bell
Aug 2014 - Sept 2015CashierManaged cash and sales transactions in dining facilities. Responsibilities included promoting services, improving customer satisfaction, answering to inquiries, reporting to the restaurant's manager, and greeting customers.

Office of hersell lindo, md
Sept 2015 - Jul 2016Medical office receptionistMaintaining work flow while switching quickly between tasks, professionally and courteously assist and advise internal and external patients and visitors, scheduling, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, identifying and correcting inconsistencies and errors in the review of large amounts of information keeping paperwork organized.

Natalie susana photography
Nov 2016 - nowLead photographerPortrait photographer for:• Engagement• Weddings• Babies• Family
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Bass (behavior analysis support services) aba therapy
Dec 2016 - Jun 2018Registered behavior technicianThe role of the ABA Registered Behavior Technician (RBT) is to provide home and community based ABA services to Verbal Beginnings' clients. This includes the implementation of a treatment plan developed by a Board Certified Behavior Analyst (BCBA) addressing communication, behavior, feeding, ADLs and social skills.

Uf health central florida
Jun 2018 - Jun 2020Care coordinatorHelps to manage a patient's care, for example, set up home health for patient, find skilled nursing facility or assisted living facility for patient. Order durable medical equipment, such as hospital beds, oxygen, walkers, for patient that need equipment. Inform patient of status (in observation or inpatient).

Care for your health inc
Nov 2020 - Jan 2021Data entryTransfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners. Type in data provided directly from customers. Create spreadsheets with large numbers of figures without mistakes. Verify data by comparing it to source documentsUpdate existing data. Retrieve data from the database or electronic files as requested. Perform regular backups to ensure data preservation. Sort and organize paperwork after entering data to ensure it is not lost. Show less

Avante group inc.
Jan 2021 - Feb 2022Director of social servicesPlans, organizes, implements, evaluates, and directs a comprehensive social services program. Accountable for social services practice, measuring outcomes interventions, collecting/entering data, and departmental productivity. Communicates to the administrator. Knowledge of CMS complaint, grievance and appeal regulatory guidelines to ensure department is prepared for annual state survey. Works with social services staff, interdisciplinary team, and administration to promote and protect resident rights and the psychosocial well-being of all. Works with patients/residents, families, and significant others to provide support. Completes social history, BIMS, and PHQ-9 assessments, along with completing MDS sections. Aids families and patient/residence in discharge planning; setting up home health and ordering DME. Issues NOMNCS and aids residents/patient in KEPRO appeals. Handles complaints, grievances and/or appeals. Show less

Fhl care management
Mar 2022 - Sept 2022Professional care managerManaging own schedule, marketing and promoting services to prospective clients and partners, coordinating medical treatment, including administering assessments, developing care plans, monitoring medication compliance, collaborating with patients' families, friends, and social supports in developing treatment plan, identifying and recruiting high-quality healthcare providers, nurturing relationships with existing providers to generate referral business, educating medical community about the benefits of Care Mangers, relationship building with patients and serving as advocates for the patients' health. Show less

Life care centers of america
Jan 2023 - nowDirector of social servicesPlans, organizes, implements, evaluates, and directs a comprehensive social services program. Accountable for social services practice, measuring outcomes interventions, collecting/entering data, and departmental productivity. Communicates to the administrator. Knowledge of CMS complaint, grievance and appeal regulatory guidelines to ensure department is prepared for annual state survey. Works with social services staff, interdisciplinary team, and administration to promote and protect resident rights and the psychosocial well-being of all. Works with patients/residents, families, and significant others to provide support. Completes social history, BIMS, and PHQ-9 assessments, along with completing MDS sections. Show less
Licenses & Certifications

Social media marketing certification
HubspotJul 2020
Mental health coach
Abide counselingJul 2020
Volunteer Experience
Bookkeeper
Issued by Marion County Public Library on Jun 2010
Associated with Natalie NatarenoSummer Camp Counselor
Issued by Hartland Institute of Health & Education on Jul 2013
Associated with Natalie NatarenoStudent Volunteer
Issued by Junior Achievement of Central Florida on Nov 2015
Associated with Natalie Natareno
Languages
- spSpanish
- amAmerican sign language
- spSpanish
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