Experience

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  University college cork, ireland (ucc)

  May 2011 - Oct 2013

  Accommodation and student activity adviser

  - Front office staff member interacting directly with university students and local residents of the university area.- Advise students and landlords on their rights in relation to tenancy agreements,- Handle large sums of cash on a daily and weekly basis from student run societies.- Provide support in bank transfers to creditors of societies for merchandise and society events.- Organise room bookings in the university buildings for society events.

• 

  Amazon uk

  Oct 2013 - Jun 2018

  - Directly manage 15 members of staff from a multi-national and cultural background.- Drive performance through Key Performance Indicators to ensure that Service Level Agreements and quality are met.- Implement cross-department changes to reduce waste.- Ensure that European Union financial regulations for Third Party Payment providers are in adherence to the Fourth EU AML Directive.- Drive process improvement in order for the customer to have a better experience.- Continue the development of staff and identify high performers in their current role.- Drive a zero defect culture within the department.- Provide high level reporting on a network level for members of Senior Management and Leadership. Show less

  • Investigations Manager

    May 2016 - Jun 2018

  • Investigations Lead

    Apr 2015 - Apr 2016

  • Investigation Specialist

    Feb 2014 - Apr 2015

  • Customer Service Associate

    Oct 2013 - Jan 2014
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  State street

  Jul 2018 - Apr 2021

  - Provide guidance to Associates on KYC and AML documentation required for different legal entity types and business structures.- Perform complex investor account openings requesting KYC and AML documentation for various layers of an investors structure.- Perform PEP, Sanction and Negative News screenings on potential new investors. Escalating appropriately to Compliance teams as required.- Contact existing investors to provide outstanding KYC and AML documentation that was not in good order while performing upfront AML. Escalating non-compliance of investors appropriately to Fund Promoters and Fud MLROs.- Sound working knowledge of UCITS and AIFMs. Working within their regulatory framework to ensure that all requirements are being met.- Familiar with Jersey and Guernsey based funds.- Assign work to be completed on a daily and weekly basis.- Assist with escalations from Investors and Fund Promoters in regards to documentation and details that are held on the register.- Review account opening documentation is in good order.- Perform calls to verify updates to SSIs for investor accounts to ensure that the changes are genuine to prevent fraudulent changes to accounts.- Prepare board reports to be sent to Fund Boards and Fund MLROs.- Assist with the training of New Hires to ensure they are aware of KYC and AML requirements for different legal entity types at Low, Medium and High Risk classifications. Show less - Assist with the management of 5 team members.- Drive performance of the team through Key Performance Indicators to ensure that Service Level Agreements with fund management companies are met.- Escalation point for Investment Managers and Investors.- Ensure that GDPR and AML requirements are being adhered to.- Prepare and release documentation for external auditors, investment fund managers and fund investors.- Answer investment fund manager and investor queries.- Liaise with other departments in order to provide A to Z support for investment fund managers and investors. - Assign daily tasks to team members to be completed throughout the day.- Verify that Central Bank of Ireland auditable items have been completed by team members. Show less

  • Senior Associate

    Nov 2019 - Apr 2021

  • Senior Associate

    Jul 2018 - Nov 2019
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  U.s. bank

  Apr 2021 - Apr 2022

  Aml supervisor

  - Provide guidance to analysts on the team with regards to KYC and AML requirements for Irish, Jersey and Cayman Islands domiciled funds.- Review account openings to ensure that AML requirements have been satisfied for the relevant jurisdiction.- Perform Transaction Trend Monitoring on subscriptions, redemptions, transfers and switches. This includes investigating trades and providing discounting rationales for hits. This includes liaising with the internal dealing team for back up and analysing the historical trading pattern of the investors. All suspicious activity is then reported to the MLRO with detailed findings.- Review PEP, Sanction and Negative News screenings carried out by analysts on the team. Ensure that true matches are escalated appropriately and that the correct discounting information has been used.- Complete FATCA/CRS filings for Ireland, Jersey and Cayman Islands for the relevant deadlines. Preparing the required files to be uploaded to the relevant portals and determining the values to be reported. This also includes the recent CRS Compliance requirement for Cayman Island domiciled funds.- Report on Investment Undertaking Tax (IUT) to Revenue for tax liable investors. This involves liaising with the relevant teams to discern the tax that is due and arrange the payment of this to Revenue. - Complete periodic reviews of investor base as per the risk level assigned and refresh the AML documentation as required.- Present on a monthly and quarterly basis to fund boards on the investor base of the applicable funds.- Prepare and present sample files for testing to the relevant MLROs and regulatory bodies. This includes all KYC documentation held on file for the relevant investors. Show less

• 

  Bnp paribas cib

  May 2022 - Jan 2023

  Team lead

  Specialised Due Diligence for supplier onboarding in Middle Office.I am responsible for a team of 9 officers onboarding suppliers to supply chain finance programmes. My duties include the following:- Development and implementation of KPIs for the team. Using raw data from multiple sources.- Provide support to team members with complex queries and escalation.- Perform reviews of sanction screenings.- Review Master Accounts Receivable Purchase Agreement (MARPA) documents that are in place for client supply chain financing programmes. - Lead projects for programme implementation from a supplier on-boarding point of view. - Develop team members skills with stretch goals. - Prepare and present monthly and quarterly stats that are presented to senior stakeholders in the business. - Facilitate client calls to discuss on-going projects and address any queries that are raised.- Perform monthly, quarterly and annual reviews of team members. Show less

• 

  Sanne group plc (acquired by apex group)

  Jan 2023 - Sept 2023

  Aml/ctf compliance officer

  - Escalation point for AML and CTF Compliance matters from First Line AML Team.- Conduct reviews of internal policies and procedures to ensure that they are up to date with current regulations and guidelines.- Ensure that internal systems are up to date with current FATF recommendations. - Perform updates to internal Risk Rating matrix to ensure that appropriate risk ratings are applied.- Perform secondary reviews on AML documentation that has been provided for investor on-boarding and client on-boarding. - Review investor application forms to ensure that the correct CDD requirements are being met.- Prepare quarterly board reports to the various boards of internal and external boards.- Perform the verification of newly on-boarded entities into funds administrated and services provided by the business.- Provide training to all staff members for AML and KYC. - Ensure that periodic reviews are being conducted in a timely manner. Show less

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  State street

  Sept 2023 - now

  Aml officer