Experience

• 

  Bora comunicação

  Sept 2015 - Apr 2016

  Social media intern

  - Content creation for Instagram and Facebook;- SAC 2.0;- Report elaboration.

• 

  Art&c comunicação

  May 2016 - Sept 2019

  Social media

  - Content creation for Instagram, Facebook, Twitter and Linkedin;- SAC 2.0;- Report elaboration;- Online strategy and content planning;- E-mail marketing copy;- Coveraging online events;- Using RD Station tool.

• 

  Nagem

  Sept 2019 - Aug 2021

  Digital marketing analyst

  - Content production for social medias like Facebook, Instagram, Linkedin and Twitter;- SAC 2.0 and search for insights using Stilingue tool;- Reports using Stilingue tool;- Reports about ads in social medias;- Planing actions with digital influencers;- Requests about digital marketing for our advertising agency;- Support the creation of digital media plans.

• 

  Zoly

  Aug 2021 - Dec 2021

  Marketing analyst

  - Creation of flows with e-mail, sms and whatsapp through Mautic tool.- Launch flows through Mautic tool.- Content creation for e-mail, sms and whatsapp;- Content creation for paid media.The main client: Kroton Educação

• 

  Rock content

  Dec 2021 - Jul 2024

  - Account management;- Launching client contract renewals and updates;- Customer relations;- Creating content about the Studio for e-mails;- Assisting in the use of the Studio platform. - Customer service via chat and e-mail;- Support for users of the Studio, GTN and RC platforms;- Creating customer experiences through Userpilot tool.

  • Partner Relationship Analyst - Low Touch

    Apr 2023 - Jul 2024

  • Customer Support Analyst

    Dec 2021 - Apr 2023
• 

  Live the agency

  Sept 2022 - Sept 2022

  Insights analyst

  Working with the agency's insights team to find social media opportunities for Natura during Rock in Rio 2022.Tools used: Brandwatch and Stilingue.

• 

  Eyxo content co.

  Sept 2023 - Jun 2024

  Social listening analyst

  Development of social listening reports for Stone, the brand sponsoring the broadcast of Formula 1 in 2023.Tool used: Buzzmonitor.

• 

  Ampla comunicação

  Nov 2023 - Nov 2023

  Community manager

  Responding to Nagem's social media during Black Friday.Tool used: Stilingue.

• 

  Iclips

  Jun 2024 - now

  Customer success manager

  - Account management;- Launching client contract renewals and updates;- Customer relations;- Creating content about the iClips for e-mails;- Assisting in the use of the iClips platform.

• 

  Jüssi

  Dec 2024 - Jan 2025

  Analista de insights

  - Busca de insights de conteúdo para as redes sociais da Casas Bahia;- Elaboração de relatórios semanais de desempenho das redes sociais utilizando a Buzzmonitor;- Elaboração de relatório mensal de desempenho das redes sociais focado nas campanhas Caminhão da Dedicação e Liquidação Super Fantástica.

• 

  Live the agency

  Jan 2025 - Apr 2025

  Analista de insights

  - Monitoramento em tempo real de oportunidades para a criação de conteúdo sobre o BBB25 para a Electrolux;- Busca por formatos de conteúdo em alta;- Elaboração de quick reports em dias de ação da Electrolux.Ferramenta utilizada: Stilingue.