
Timeline
About me
Sr. Learning Lead, APAC BPO Learning Delivery at Uber. Multi-industry experience in Training & Development | Vendor Management | Digital Advertising. Searching for training and vendor management opportunities
Education

Spicer memorial college
2001 - 2002Bachelor of arts - ba english language and literature, generalActivities and Societies: - President of the English Department, Spicer Memorial College: Notable activity include the whole English Department travelling to Hyderabad in 2002 during the National Games - Assistant Secretary to the Vice President of Academic Affairs, Spice Memorial College
Experience

Google
Dec 2006 - Sept 2013Account associate strategist | global google operations- Google Analytics Trainer: Equip Sales and Support teams with Google Analytics knowledge through regular training and webinars to allow them to up-sell Google Analytics- Provide SME troubleshooting guidance and issue resolution to online specialists helping them meet their productivity and first time resolution targets - Enable advertisers and agencies uncover business opportunities through their AdWords and Analytics data and develop digital strategies to meet their marketing goals (online and offline objectives) - Provide advertising solutions to Google’s key (UK, US, Australia) clients. Advise them on the best strategy (ad/keywords management, bidding, targeting, ad network etc) to build their businesses and achieve their desired results while internally maintaining customer satisfaction, first time resolution and quality metrics- Guide advertisers to identify products that can improve their business growth and up sell/cross sell those range of product offerings (AdWords for Video (YouTube), Google Analytics, Google Shopping (Merchant Center) etc) Show less

Uber
Nov 2015 - nowSr. learning lead | apac bpo learning delivery | uber
Licenses & Certifications
- View certificate

How to design and deliver training programs
LinkedinOct 2021 - View certificate

Strategic thinking
LinkedinOct 2021
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