Experience

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  Infosys

  Nov 2003 - Jan 2007

  Software engineer/module lead at amex & aetna

  Worked for Clients and Business:American Express, Fidelity (Banking)Learning management TEDS,Credit Card AuthenticationProcess Auditing ModuleAETNA (Health care)QES Support for ACAS (Automatic Claim Adjudication System)Technology:JCL,COBOL,DB2,UNIX Vi-Editor,MS-SQL,JBOSSQuality process : Auditing,Configuration Management,Defect PreventionCertificate: In Banking domain from IIBF

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  Verizon

  Jan 2007 - Jul 2010

  It analyst

  Business: Telecom Ordering and customer care.Different applications Worked:New Jersey Direct Order Entry (NJDOE) and SouthOrder Processor Direct Order Entry (PA/DE) (SOPDOE),Line class code generator (LCCG),Express Service Order generator (XSOG)Technology: Cobol,JCL,IMSDB/DC,DB2Certificate: Basic Telecom Module from BSNL,INDIA

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  Ibm

  Jul 2010 - Jan 2022

  I Was involved in preparing comprehensive Project management Plan and lead the planning & implementation of project.• Facilitated the definition of project scope, goals and deliverables.• Defined project tasks, resource requirements & tracked project deliverables using appropriate tools• Provided management reporting and information dissemination• Constantly monitored and reported on progress of the project to all stakeholders• Present reports defining project progress, problems and solutions• Work directly with business stakeholders, clients, designers, developers, and engineers to coordinate the building of applications to spec and on time• Worked with IBM SQA team to provide project quality assurance & developed quality assurance metrics to measure outputs• Implemented and managed project changes and interventions to achieve project outputs• Ensured all projects changes meets the developed quality assurance metrics before it is released to the user community• Provided support to project team in terms of TDM tool training, issues and questions about the TDM tool on time management support, dependency management across vendors, Open issues/risks, defect management and quicker defect resolution etc. to ensure the project is developed and delivered smoothly on time during the life cycle.• Definition, ownership and management of the Defect Process. Liaising with the Problem Management Team to ensure a clear and efficient interaction within overlapping processes, and to promote this with all customers.• Maintaining absolute integrity of the defect database and ensuring a full audit trail for any changes made to defect status outside of the published defect process.• Sharing daily project status report with highlighting the defects with their severity/criticality to IBM & executives on the progress. Show less Role: Technical Lead Project Manager at IBM with a large Banking account in USA1. Project/Program Management In Different Projects and Application Deployment2. Providing day to day directions to highly skilled technical project team with respect to coordinating, collaborating and Working on Change/Risk/Issue/Dependency management.3. Day to Day Client interfacing & relationship and working on new business growth opportunities.4. Complete ownership of multiple releases, application migration activities 5. Business client Management6. Vendor ManagementExpertise Area: Project and Program Management, Mainframe technologies, ETL-Abinitio, SQL, Unix Show less Role: Project Program Manager for a Large Telecom Service Provider in USA1. Project/Program Management In Different Projects and Application Deployment2. Providing day to day directions to the project team with respect to coordinating, collaborating and Working on Change/Risk/Issue/Dependency management.3. Project reviewing & Reporting the project health to all stakeholders4. Day to Day Client interfacing & relationship , Negotiation, Project Financing, Risk Mitigation, Project DeliveryCore Competency :1.Project & Program Management 2. Service Delivery Management3. Software Development life Cycle (Waterfall, Agile)4. Services & Application transition & Migration experience5. Client & Multiple Stakeholder ( External Vendor) ManagementSkill Set :Expertise Area: Project and Program Management, Agile Scrum Master, Business Analyst, Mainframe technologies ( DB2,IMSDB, Cobol, JCL,PLI, CICS ), ETL, SQLLanguages/DB: COBOL, JCL, PLI, DB2, ORACLE,IMSDBO/S: Windows NT/2000 Server, UNIXDomain: Telecom ( Verizon, AT&T), Banking & Finance (AMEX, FIDELITY), Insurance & Health care ( AETNA)Programs/Products worked in Telecom Domain :1. Managed Services2. BVOIP ( Network Infrastructure, Unified Communication )3. IPV64. ILT - IT Legacy Transformation5. NPA/NXXPrograms worked in Banking & Finance Domain :1. Risk & Compliance, Corporate Compliance, Call Center2. Credit Card Payments & Access3. Internal Learning Management in IT Infrastructure in large BanksPrograms worked in Insurance & Healthcare Domain :1. Automatic Claim Adjudication System - ACAS (Dental & Med)Critical Project(s) successfully deployed:1. Business Direct, User Group linked Provisioning2. Work flow Automation - 3. International Inbound for IP Toll-Free 4.IPV6 AVPN Dual Stack Feature Parity5. ILT TAFI to NTEL Retirement Show less

  • Sr./Lead Project Manager at AT&T Telecom

    Feb 2021 - Jan 2022

  • Senior Business Consultant at UPS

    Nov 2020 - Feb 2021

  • Lead Project Manager at AT&T telecom

    Dec 2019 - Nov 2020

  • Onshore Technical Delivery Manager at Corning

    May 2019 - Nov 2019

  • Onshore Program Project Manager at AT&T telecom

    Aug 2018 - May 2019

  • Technical Lead Project Manager at Suntrust Bank

    Nov 2017 - Aug 2018

  • Onshore Program Project Manager at AT&T telecom

    Jan 2011 - Oct 2017

  • PROJECT LEAD ( ADVISORY SYSTEM ANALYST ) at TD Bank C

    Jul 2010 - Dec 2010
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  Tcs

  Jan 2022 - now

  Technical program manager
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  Tata consultancy services

  Jan 2022 - now

  Sr. project manager at tcs

  Program: Business Banking Technology & TYL by CIBC – Technical Program ManagerLeading a large team for a new Program "Tyl By CIBC" with more than $8M budget in multiple phases of it's first kind of Merchant acquisition in North America after successful acquisition of "Tyl by Natwest" in UK. This program has multiple large international bank clients - Payments, Cloud Technology, User Experience, Card Processing, Acquiring, Billing & Settlement, Onboarding, CRM, Branding, Portal, Data Management & Migration. ( Teams Managed : 7 CIBC Tech teams with 5 Large vendors across globe in UK, USA, Canada, India ) This role comprises of , but not limited to - Project Initiation and full program/project management of multiple internal/external international teams, contract negotiations, leading RFP/ Change management process, design and integration of technology, driving delivery, Vendor & End-customer management, different levels of testing strategy/planning, client relationship and operational design & management. Providing rapid, high-impact engagement to define or validate strategy, assess project feasibility, build/maintain program budgets and investment business cases.I have specialized in integrating multiple suppliers, providing a single view and driving delivery with tight deadlines in Multiple phases. Highly skilled in building best in Program practice ensuring quality and performance on time. Skills: Team Management, Vendor & customer Management, Risk Management ,Project Management Show less