Experience

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  Self-employed

  Sept 2012 - Sept 2018

  Stage technician

  Apprenticed under two renowned technicians for several years while gaining experience participating in paid gigs before developing a client baseParticipating and encouraging the safe operating procedures for setting up and tearing down equipmentTook on many roles such as stage management, costumes, set design, make up, stagehand, technical director, audioengineer, lighting technicianEncouraged healthy and happy business relationships between clients and techniciansDeveloped a strong use of maintaining precise notes and organized operating procedures to meet the needs of each cue with stealth, grace, and efficiency Show less

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  Jack's family restaurants, lp

  Sept 2014 - Jun 2015

  Shift manager

  Ensured safe and accurate cash management by counting cash drawers repeatedly after each shiftCounting and entering inventory data into a database and accounting for waste Ordering food and materials from vendorFood safety trainingSchedule Shifts. Coordination of shifts and rotations for staff toensure that there are enough members of the team working to cover all open hours.Oversee Food Preparation.Recognize and celebrate good staff performance

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  Whitesburg baptist church

  Dec 2015 - Sept 2018

  Audio engineer

  Maintained complete chain of audio signal flow, ensuring clean and uncompromised audio reaches its assigned destination.Notated session details, including: make and model of equipment used, relevant settings, and the connectivity of audio,power, and clock, in addition to other technical changes made during productionEnsured music is coordinated with events, participated in all events planning and operations..Coordinated assistants and interns’ responsibilities to efficiently manage each session.Monitored all channels of communication to ensure all crew were current on production's technical needs, changes,and progress Show less

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  Pieology pizzeria

  May 2016 - Sept 2018

  Shift manager

  Promoted efficient customer service throughout shift and by all team members aiding in resolving all customer complaints in a timely manner, managing supervisory overrides.Supervised proper time management of all associates’ time during clock in and out.Facilitated the preparation of customer orders for pickup and delivery. Managed teams during food rotation and received truck orders maintaining the security of high value of inventory.Placed truck ordersTrained team members to perform at the best of their abilitiesEnsured and maintained store cleanliness & food safe guidelines Show less

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  U.s. space & rocket center

  Dec 2016 - Feb 2018

  Audio visual technician | imax film projectionist

  Inserted film into top magazine reel, or thread film through a series of sprockets and guide rollers, attaching the end to a take-up reel.Inspected movie films to ensure that they are complete and in good condition.Inspected projection equipment prior to operation in order to ensure proper working order.Installed and connected auxiliary equipment, such as microphones, amplifiers, monitors, disc playback machines, and lights.Monitored operations to ensure that standards for sound and image projection quality are met.Observed projector operation in order to anticipate the need to transfer operations from one projector to another.Operated equipment in order to show films in a number of theaters simultaneously.Preformed audio services for events such as weddings, beer gardens, major donor conferences, camp graduation ceremonies, and United States Astronaut symposiums. Show less

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  Aafes main exchange

  Oct 2018 - Sept 2019

  Sales associate

  Serve customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner, responds to customers’ questions.Direct customers by escorting them to racks and counters.Provides outstanding customer service.Documents sales by creating or updating customer profile records.Manages financial transactions.

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  Ttec

  Apr 2019 - Nov 2020

  Customer service representative

  Promoted efficient customer service throughout shift and by all team members aiding in resolving all customer complaints in a timely manner managing supervisory overrides.Handled all customer relations issues in a gracious manner and in accordance with company policy.Analyzed new or renewal policies against the binder and the expired policy.Handled phone and email inquiries from insurance companies, identified and prepared premium finance quotes/agreements and sent renewal quotes to clients.Identification cards and policy endorsements to support acquisition and retention of profitable business.Provided additional support to all departments including responding to customer inquiries, check processing and other various tasks.Created letters documenting contact and endorsement changes to clients. Ordered system letters for missing information and approvals, created free form letters, and ensured that proper documentation was recorded.Entered and retrieved information of varying complexity using appropriate computer system applications to update records, process insurance applications and obtain information to others. Show less

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  Oak grove police department

  May 2022 - now

  Receive emergency and non-emergency calls and record significant informationAddress problems and requests by transmitting information or providing solutionsReceive and dispatch orders for products or deliveriesPrioritize calls according to urgency and importanceUse radio, phone or computer to send crews, vehicles or other field units to appropriate locationsMonitor the route and status of field units to coordinate and prioritize their scheduleProvide field units with information about orders, traffic, obstacles and requirementsEnter data in computer system and maintain logs and records of calls, activities and other information Show less

  • Communications Training Officer

    Sept 2024 - now

  • Public Safety Dispatcher

    May 2022 - now
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  Nashville predators

  Oct 2023 - now

  Public safety officer