KARAN KALIA

Experience

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  Pizza Hut UK & Europe

  Jan 2016 - Dec 2016

  Food Service Worker

  Duties included:Prepping dough, building pizza orders, answering phones, working the cash register, washing dishes, cutting and boxing orders.

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  Rice Bowl

  Jan 2017 - Oct 2017

  Restaurant Cashier

  Duties:Taking food orders over the phoneOperated a cash registercommunicated with customersAssists other restaurant staff as neededResponsibilities included processing credit card payments, accepting cash payments, making changes, and using a point of sale (POS) system for transactions.

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  UPS

  Nov 2017 - Jan 2018

  Seasonal Worker

  Duties: Making deliveries as quickly and efficiently as possible.Operating the vehicle safely and responsibly at all times.Following company identification standards.Assisting with loading and unloading the truck.Keeping logs up to date and ensuring valid information is recorded.

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  RaceTrac

  Apr 2018 - Dec 2018

  Store Associate
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  Masala Mantra - The Indian Bistro

  Oct 2019 - Oct 2020

  Server
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  Scribe America

  Jan 2020 - Dec 2020

  Medical Scribe

  The duties of the scribe were to document the physician-dictated patient history, physical exam, family, social, and past medical history, as well as procedures, lab results, dictated radiographic impressions made by the supervising physician, and any other relevant information regarding the patient’s encounter in the Emergency Department.

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  Florida Gulf Coast University

  Jan 2021 - May 2021

  Teacher Assistant

  I was asked by my Biochemistry professor Dr. Daniel Lambrecht (Ph.D.), to be his teaching assistant for the class general chemistry II, In this role, I assisted Professor Lambrecht in lesson plans, exam/quiz grading along with being present in classes and assisting students needing help.

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  The UPS Store

  Jan 2021 - now

  Co-Owner

  Duties: Performed personnel management, which included recruiting, training, scheduling, and coaching associatesScheduled work assignments and facilitated weekly or monthly staff meetingsMonitor, evaluate, and maximize customer service delivery and customer satisfactionDeveloped and implemented the store marketing program and assisted the owner with marketing strategiesManaged Center financials and prepared/provided reportingManaged inventoryReviewed daily employee timesheets and submitted payroll processingOverseed store maintenance, including cleanliness, safety, and organizationPerformed other duties as assigned Show less

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  Orthopedic Center of Florida

  Mar 2022 - Sept 2024

  Medical Assistant

  Worked with Mark Farmer MD. Fellowship Trained Orthopedic Surgeon Specializing in Arthroscopic Surgery of the Shoulder and Knee in addition to the primary joint replacement of the hip, knee, and shoulder. Also worked with pain management and podiatry physicians.Duties: Rooming patients- taking vitals and detailed patient histories, relaying the information to the doctor, and recording it into the EMR system.Pulling records and documenting diagnostic imaging (X-ray, MRI, CT, etc.)Answer inbound calls, faxes, and emails.Assist physicians with in-office procedures and injections.Application of DME bracing – applying braces and providing instructions on how to use them properly.Assisting the doctor in sending electronic prescriptions and dispensing medication in-house.Aid the doctor with chart documentation. Chart Prepped for upcoming appointments- obtaining outside records, obtaining diagnostic imaging reports & images, and corresponding with patients and other medical facilities to ensure proper documents are obtained before a patient’s appointment.Performed insurance authorizations (for procedures and diagnostic imaging) & coordinating peer-to-peer discussions and conference calls for the doctor.Processed insurance/PCP referrals- ensuring we have proper incoming referrals for services; Sending outgoing referrals/orders.Manage supply inventory.Scheduled appointments and followed up on appointment cancellations & no-shows.Maintained a clean & sanitized office environment.Protected patients’ rights by maintaining the confidentiality of personal and financial information.Upheld operations by following policies and procedures and reporting prospects for change and improvement.Contributed to team effort by accomplishing related results and working closely with other departments (Front Desk, Surgery, Billing, Medical Records, Legal/Work Comp, etc.) Show less