
Samuel Wallace

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About me
Business Analyst | Certified Knowledge Manager
Education

Liberty University
2002 - 2007Bachelors of Science Business AdministrationActivities and Societies: Youth Quest, Intramural Sports, Volunteering at local church
Experience

Booz Allen Hamilton
May 2007 - Oct 2007Prepared and analyzed data into monthly reports presented to PartnersGenerated monthly turnover reports in support of HR Manager Serve as the POC for staff in absence of HR Manager HR Specialists Managed a log of recruiting inventory logistics, and presented monthly usage to Recruiting SupervisorManaged Recruiting Feedback email inbox by answering candidate questions and relaying high level questions to appropriate contactsGathered and edited employee information in candidate profiles through staffing databaseSupported Recruiting Administrators through scheduling interview rooms and escorting candidates
Human Resources Assistant
Jul 2007 - Oct 2007Interview Concierge
May 2007 - Jul 2007

Booz Allen Hamilton
Jul 2008 - Sept 2016• Performs a wide variety of clerical duties in support of security procedures and requirements• Conduct employment verifications using online resources including the The Work Number• Conduct education verifications through the National Student Clearinghouse and Registrar’s office• Speak with various level of staff to verify employment information in compliance with our background investigation guidelines provided by the DSS• Handle confidential employee information with the upmost privacy and respect for personal information• Submit cases to our vendor Sterling Information Systems, and helped my team progress by completing over 200 cases a week. Show less Support Client staff with launch of On-boarding initiative msManaged user access and passwords through PeopleSoft portalManage NFO participants for the course and hotel numbers each dayAnswer Help Desk tickets using the CompuCom support siteCreated participant management reports for client-staff Developed Processes for the NFO program with the creation of the CSSDCollaborated with my team to create the framework and document the NFO programWorked with outside vendors to manage hotel requests and solve discrepancies with reservationsHigh-level communication on a weekly basis with client-staffTracked average numbers and percentages through MTM Reports to increase customer service Show less Support Recruiting Administrators in on-boarding over 2,300 new staff to dateOrganize employee data into weekly new-hire reports for management and supervising teamServe as new-hire liaison at each New Hire Orientation to ensure positive Day One experenceUpdate internal iShare team website by managing users and uploading shared documentsServe as the primary On-boarding POC for Recruiting Administrators and Client-Facing RecruitersMail Welcome packages to new hires on a weekly basis Show less
SharePoint Consultant and Database Admin
Jan 2011 - Sept 2016Case Analyst
Mar 2010 - Jan 2011On-boarding Specialist
Sept 2009 - Mar 2010On-boarding Coordinator
Jul 2008 - Oct 2009

Best Buy
Jan 2009 - Jan 2010Computers
Rocket Companies
Oct 2016 - nowBusiness AnalystI work with some of the best in the business!
Licenses & Certifications

Certified Knowledge Manager
Knowledge Management InstituteJul 2012
Volunteer Experience
Coach
Issued by National Flag Football Corp on Sept 2015
Associated with Samuel WallaceAssistant Coach
Issued by Little League Baseball on Apr 2016
Associated with Samuel WallacePrizes Coordinator
Issued by American Cancer Society on Jan 2008
Associated with Samuel Wallace
Languages
- spSpanish
- asAsl
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