
Saida Parvin
Executive(Customer Service)

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About me
"Sales Manager, Bay Developments Ltd."
Education

Bangladesh institute of Management(BIM)
2012 - 2012HR
Asian University of Bangladesh (AUB)
2004 - 20082008 Bachelor of Business Administration (B.B.A) CGPA; Marketing
B.A.F shaheen college
2001 - 2003Hsc Commerce
BAF Shaheen College, Dhaka
2001 - 2003Higher Secondary Certificate (H.S.C; School Certificate (S.S.C Commerce Group; Science Group
Tejgaon Govt. High School, Dhaka
2000 - 2001SSC Science
Asian University of Bangladesh
2010 - 20112011 Masters of Business Administration (M.B.A) HR A+
Experience

Concord Real Estate & Building Products L.T.D
Nov 2001 - Jan 2008Executive(Customer Service)Key ResponsibilitiesProvide one-stop customer service to enrich customer experienceMeet queries of internal and external customers efficiently.Exude confidence and accessibility to create customer friendly environment in the Center.Incorporate company values in professional dealings to comply with corporate codes of conduct.Timely and efficient accomplishment of tasks given by Center managerError free and timely reporting of activities for timely management update Provide one-stop quality Customer Services to ensure positive customer experiences7.Different type case studys Show less

GMG Airlines
Apr 2006 - Oct 2006Cabin crew
CONCORD GROUP LIMITED
Mar 2008 - Apr 2010Executive professional. Provide one-stop customer service to enrich customer experience.2. Meet queries of internal and external customers efficiently.3. Exude confidence and accessibility to create customer friendly environment in the center.4. Incorporate company values in professional dealings to comply with corporate codes of conduct.5. Timely and efficient accomplishment of tasks given by center manager.6. Error free and timely reporting of activities for timely management update

BASIC Bank Ltd
Jun 2008 - Sept 2008InternshipKey Responsibilities:Assist the bank's officers in their works in all the departments to attain the overall performance of Basic Bank Limited. Evaluate the short-term and Long-term performance of the bank comparing to its rival banksTRAINING :Training Title : Air Lines Cabin CrewTopics Covered : Outstanding client service, Ability to understand & satisfy client needs.Institute : GMG Air LinesCountry : BangladeshLocation : DhakaTraining Year : 2006 Duration : 1 MonthPROJECTS:Macro economics development in Bangladesh.Trade and industrialization of Bangladesh.E-commerce in Bangladesh.Project on European Union(EU).Product's research(based on Banglalink sim).Developing advertising strategy. Show less

Pacific
Sept 2011 - nowManager professional (sales and Marketing)Responsibilities and Activities: 1. Attending add call, proper follow-up and handling prospect client.2. Preparing offer letter and allotment letter, Add Schedule. 3. Maintaining liaison with clients and collecting installment according to schedule.4. Arranging deed of agreement.5. Maintenance of CPC files and arranges flat/project Handover through making deed of Agreement and making allotment documents.6. Handling REHAB matters.7. Recovery and collection(Set Monthly target and achieve that) Monthly sales report, prepare Meeting minutes Show less
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Rangs Properties Limited (RPL)
Jan 2017 - Dec 2022Sales ConsultantRangs properties ltd (RANGS GROUP) Company Location : 215. Bir uttam shawkat sharani ,Tejgoan Dhaka. Department: Sales And Marketing Duties/Responsibilities: Regularly communicate with the Customers regarding interior & furniture prospectUnderstanding Interior Design and Drawing specially in CAD software -PreferredPreparing Quotation, bill, BOQ and other necessary documents regarding salesFollow up with the in-house design team regarding on time Design and Drawing completionAchieve sales target monthly, quarterly, half yearly & yearly provided by managementMaintain business relationship with different corporate house and institutionsPrepare daily sales plan, action plan submit to managementAccelerate action plan to identify potential market/ clients, create sales opportunity.Collect all the latest market information and send it to reporting Boss.Prepare daily marketing activities report and make a future work plan.Direct marketing to different corporate offices & other Public and Private company including individuals.Proper communication with all other departments of the Company if required and follow the instructions from top management.Undertake additional tasks and responsibilities deemed necessary by the Management Show less

Edison Real Estate
Nov 2022 - nowsales is my passion !
Sales Associate
Nov 2022 - nowDeputy Manager
Nov 2022 - nowManager
Nov 2022 - Sept 2023

Bay Developments Ltd.
Sept 2023 - nowSales ManagerAlhamdulillah! all the praise to Allah. From today started a new position @ Bay development Ltd.such nice and true MNC work environment. 👌 seeking prayer from everyone for my new journey 🙏 its new beginning.....
Licenses & Certifications

BSHRM
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