Naresh Kumar

Experience

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  Rixos The Palm Dubai

  -

  Information System Supervisor

  JOB RESPONSIBILITY• Attending the project progress meeting and submitting report to IT Manager• Analyzing system logs and identifying potential issues with computer systems • Management of CISCO Unified Communications Manager, PABX(IP lines & Analog Lines)• Managing and maintaining Fidelio Suite 8• Performing routine audits of systems and software.• Performing backups and restoring.• Applying operating system updates, patches, and configuration changes.• Installing and configuring hardware’s, LAN, WAN and other network infrastructures.• Responsibility for security and documenting the configuration of the system.• Troubleshooting any reported problems and system performance tuning.• Ensuring that the network infrastructure and servers are up and running.• Managing and monitoring fingerprint attendance system and door access control.• Hands on experience in exchange server and Blackberry mail setup.• Maintaining IP Telephone system.• Install, configure, maintain network services, equipment and devices• Documents network problems and resolution for future reference• Manage user accounts, permissions, email, anti-virus, anti-spam• Fixing network faults and network maintenance Show less

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  The Westin Dubai Beach Resort & Marina Le meridian & Marina Minaseyahi complex

  Mar 2011 - Sept 2014

  IT Administrator

  JOB RESPONSIBILITY Report Directly to IT Manager.  Act as first level support to all end users of different departments in the Company for all queries pertaining to hardware and software. WS4 WS5A PCWS micros workstation configuration  Micros IDN printer NETCC modem configuration Micros IDN printer DP switch configuration Micros IP KOT Printer Net card configuration Menu items & Discount Items configuration in micros server Micros win station, EMC & RMC installation Handheld Pos Micros configuration Micros Workstation screen calibration All application User ID access rights configuration Opera users access rights configuration Active Directory Users configuration Doing regular online users form checkup of New user accessFor network & other application’s  Attending IT support calls. Fiber & UTP cable crimping using patch to switches Doing regular upgrades of Windows Software and patches. Doing regular MacAfee EPO and DAT files update. Doing regular checkup back tap Doing regular check up all server Hard disk space Support all hotel guests with regards to in Room HSIA Wired / Wi-Fi Network. Show less

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  Rixos The Palm Dubai

  Oct 2014 - now

  Information System Supervisor

  • Attending the project progress meeting and submitting report to IT Manager• Analyzing system logs and identifying potential issues with computer systems • Management of CISCO Unified Communications Manager, PABX(IP lines & Analog Lines)

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  Pullman Dubai Jumeirah Lakes Towers

  Mar 2017 - now

  Information Solution Manager