Claudie Lombard

Experience

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  AdVTech

  Jan 2000 - Jan 2003

  Business Development Executive/ Account Manager/Researcher

  Delivered Key Account Management, onsite business analysis and market research and analysis

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  Pnet

  Jan 2004 - Jan 2005

  ERecruitment Service Provider

  I executed training, and was Business Analysis Consultant for the e-recruitment system, MrTedTalentlink

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  Atos Origin SA

  Jan 2006 - Jan 2007

  Human Resources Recruitment Consultant

  In this role I efficiently delivered general HR administrative duties, project administration and project recruitment

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  Talenger Holdings (Pty) Ltd

  Oct 2007 - Jan 2011

  Senior Implementation Consultant/Manager

  As Senior Implementation Consultant, I assessed System functionality in comparison to company policies and procedures, aligned the configuration specifications to the client’s needs and company policies and procedures for as well as facilitated the processes for importing employee data, setup user privileges, delivered training and signed off meeting. I collaborated with teams to activate the integration, switched the HR Integration on, linked Payroll and activated the Payroll add in drive, executed Data comparison of HR and Payroll systems, synced the Data, conducted User functionality testing for all enhancement and new development as well as provided one on one and group training. I successfully executed internal change processes, developed procedures to rollout system, rolled out Project Plan, setup all company implementation master documentation, configured specification master document, HR/Payroll integration, updated master document and implemented final sign – off document. I wrote User Training Manuals, online manuals, adapted International Systems to local settings, set up specification for the localisation of the systems for Canada and Swaziland as well as conducted audits for leave and employee data, and compared system visas for all company policies and procedures. I set up E- Recruitment processes, Internal & external application processing, Career site, Candidate database & Search database, setup all internal procedures for system implementations, support procedures and eSupport/CRM system. Show less

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  Digicall Solutions (Clarigen)

  Feb 2011 - Jul 2012

  Implementation Specialist / Systems Owner (Agile)

  In this role, I maintained oversight over Releases and Upgrades including setting up Release schedule, Specification for new development, provided guidance to a team of Developers, conducted User acceptance testing, setup test plans, conducted testing, and managed the testing team. I adapted system to SA Labour Law, applied SharePoint 2010 to setup list & libraries, content management, field types setup and management and set up web parts and views, efficiently delivered project management, planned and delivered workshops, managed System setup including Configuration, Bulk Uploads for employee data, leave balances, and delivered an appropriate setup look and feel. I performed multiple capacity building training encompassing Group, One on one, Administrative, Train the trainer, User Acceptance testing and signed off, wrote User Training Manuals including for employees, management, HR Manager and System Administrator, implemented documentation that included Change request procedure, Testing procedure, consulted for Leave Audits, Employee Data Audits, as well as Compared system against all company Policies and Procedures. Show less

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  Independent Consultant

  Aug 2012 - May 2016

  Consultant

  As a Consultant, I efficiently and effectively led the end-to-end project management processes for projects, and worked with internal teams to deliver training as appropriate and ensure success. ASSMANG BLACK ROCK MINE PTY LTD PROJECT | AFRICAN MINERAL RESOURCES PROJECT Facilitated and worked on the System Implementation and roll-out including delivering Business logic workshops and System roll-out for Oracle Self-service, ER Navigator, Knowledge Centre and Org Plus Performed System Analysis including System functionality analysis vs Business requirements, System Landscape setup and maintenance, System User utilization and Data analysis Provided System Support, Change Request and supported users with system functionality, change requests and liaison between the Technical team and the users Conducted User Acceptance Testing, group and one on one Systems training in Oracle Self-service, ER Navigator, FireFly, tested and defined content for UPK (User Productivity Kit) and created Training User guidesDEVIT PROJECT (SA DIAMOND & PRECIOUS METAL REGULATOR WEB ADMINISTRATION SYSTEM) | BUSINESS ANALYST/IMPLEMENTATION SPECIALIST Efficiently collaborated with internal teams to execute Business Analysis encompassing planning; delivered Business logic workshops, Business logic specification, Database design analysis, Data dictionary analysis and management Conducted Testing, System analysis and management, Pastel integration JAD sessions, Pastel integration specifications as well as delivered Project ManagementCLARIGEN HAND OVER AND CONSULTING PROJECT Conducted Audits for Leave and Employee Data and compared system visas for all company Policies and Procedures Developed User Training Manuals for employees, management, HR Manager and System Administrator Ensured continuity through designing Implementation, Change request procedure and Testing procedure Show less

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  Assmang Pty Ltd (Black Rock Mine, Khumani Mine and Beeshoek Mine)

  Jul 2016 - Sept 2019

  Superintendent Assmang Human Resource Information System Management

  As Superintendent for the Assmang Human Resource Information System Management I maintain oversight on all HR solutions across the 3 Mining Operations, conduct Root cause analysis to determine Business Requirements and facilitate requirements work sessions. I ensure data integrity on HR software systems, alignment of HR data and information across all business operations, monitor progress, and develop new reports based on system functionality and user requirements, identify additional functionality to be developed and provide business functional and data specifications. I am also fully accountable for the management of the divisional office and depot and focus on strengthening partnership relations & generating new business leads. Notable Achievements in this role include: Demonstrated exceptional leadership &provided technical support for Capital Applications, Project Management, all phases of Implementation, design integration between various software applications and all HR software application upgrades Successfully improved management of System utilization from 2000 users to almost 9000 users within 9 months Exceptionally delivered services in Assmang 3 Mining Operations with a total workforce of 12 000 Efficiently and effectively implemented a fully utilized LMS system that met business requirements after spending over R11 Million on an under-utilized system  Pivotal in the stabilization of LMS system, through streamlining and optimizing the Integration between multiple systems. Migrated data and use of other LMS systems to the new LMS system.  Oversaw data mapping, interpreted the different system behavior and functional dependencies in order to streamline the integrations. Managed transition from 9 different HR systems between 3 Operations which must receive data from 1 core system with other departments within each operation requiring data from various systems Show less

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  IsoMetrix Software

  Oct 2020 - Nov 2021

  Senior Business Analyst

  RESPONSIBILITIESAnalysis and Solution Definition • Ensure to develop a proper understanding of the Isometrix software, capabilities • Facilitates requirements gathering sessions with clients in order to identify business objectives • Develops detailed requirement documentation for client review and approval • Conducts requirement review meetings to validate requirements. • Conducts design review meetings to ensure developed system meets all requirements • Responsible for ensuring a system build that it is in line with business requirements • Effectively adheres to the IsoMetrix implementation methodology and enforces project standards Technical Recommendation and Testing • Serves as subject matter expert with respect to best practice implementation strategies in terms of system design considerations • Ensures optimal system functionality through design of reports, dashboards and homepages • Review and advise on test results • Supports System Integration and User Acceptance Testing • Understands IsoMetrix product release and patch process, planning potential client impact accordingly Training Delivery • Develops and delivers client-specific training programs during the project implementation • Assists in the development of client-specific training material • Project Execution • Guide project team in terms of requirements, build, development and timelines and consistently delivers high-quality services to our clients • Advises clients on project approach and articulate the impact of changes to project timelines and resources • Manages client expectations within the parameters of the agreement • Adheres to project scope, deadlines and schedules • Provides client and project team support during implementation phase Show less

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  ShopriteX

  Dec 2021 - Jul 2022

  Business Analyst
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  MTN

  Jul 2022 - now

  Business Analyst