Andrew Totty

Experience

• 

  Staffordshire Moorlands District Council

  Jul 2003 - Sept 2004

  Web Developer

  Lead Web Developer

• 

  DFS

  Aug 2005 - Nov 2019

  Supporting significant change and improvement programmes across DFS group companies. Developing close working relationships with key stakeholders to ensure they are actively engaged and can champion change. Analysing the “As Is” through to implementing the “To Be”. Lead role in developing, testing and deploying a continually reprioritised list of business requirements and improvements according to user demand and internal efficiency drivers.

  • Business System Manager

    Jan 2015 - Nov 2019

  • Project Manager & Software Developer

    Aug 2005 - Dec 2015
• 

  HSBC

  Nov 2019 - now

  • Determining project requirements and developing realistic plans ensuring co-ordination with multiple workstreams.• Liaising with team members, management and stakeholders to ensure projects are completed to expected high standards.• Identifying risks & issues, forming contingency plans.• Operational accountability for the existing technology footprint, consisting of 3rd party cloud applications, custom scripts, integrations and reporting.• Working closely with product owners on blueprints and annual planning of feature sets that impact multiple platforms and products.• Managing an Agile team to design solutions and release code with zero defects.• Motivating staff and creating a space where they can ask questions and voice their concerns.• Developing ETL processes and applications using appropriate technologies.• Providing support and escalation for investigations and incident management.• Ensuring Talent Marketplace portfolio financials are sustainable and remain in budget. Show less Contributing to the day to day application support and enhancement of a rapidly developing cloud based suite of products, delivered by HSBC Technology and Services (HTS). With a focus is on co-ordination and delivery of assigned system enhancement / augmentation in line with agreed systems strategy, while also being involved in / responsible for tactical incident and problem recovery management.Co-ordination of service enhancements / augmentations that result in improved service, customer satisfaction, and process improvement by building trusted relationships with stakeholders by consistently meeting and delivering upon their business needs. Show less

  • Technical Product Manager HRIT Talent Acquisition

    Oct 2022 - now

  • Technical Project Lead Talent Marketplace

    Apr 2021 - Oct 2022

  • Senior HR IT Systems Analyst

    Nov 2019 - Apr 2021