Kenneth Chokwe

Experience

• 

  Copy Cat LTD

  Jun 2011 - Sept 2011

  IT Support Assistant

  •Structured cabling.•Installation of Windows servers, Printer and PC installation.•Undertaking IT related research.•Configuring PC’s and printers on the network.•Troubleshooting machines and printers.•Preventive maintenance.

• 

  St Mary's Tours & Travels International.

  Mar 2013 - Aug 2013

  Administrator

  •Market research.•Advertising and online presence.•Invoice and payment collection.•Ensure quality client services and satisfaction.•Collection of client feedback.

• 

  Sports for Change

  Jun 2013 - Dec 2013

  Events Facilitator

  •Organize events.•Market research.•Invoice and payment collection.•Provide and arrange logistics.•Ensure quality client services and satisfaction.

• 

  Cheza Breaks

  Aug 2013 - Jan 2014

  Business Development Analyst & Booking officer.

  •Analyze trends in target markets and business performance.•Monitoring the organization's email and mobile telephone and taking bookings fromclients.•Keeping records of key metrics associated with sales and marketing efforts•Keeping company records (records of sales, invoicing), invoice clients makingbookings and track payments.•Researching and developing the online interface including payments and bookingengine.•Reviewing and analyzing competitors and similar business models around the world•Developing recommended standards of best practice for the business. •Lead the organization for the monthly internally organized trip incollaboration with the Charity Org - Sports for Change, and ensure that profit from this trip is donated to Sports for Change.•Produce write-ups of the organization blog.•Support social media presence. Show less

• 

  Microsoft

  Feb 2014 - Feb 2015

  Distributions Operations (East and Southern Africa)

  •Distribution flashes and Rhythm of Business (ROB) deck preparations.Includes:-Awareness of the necessary tools to be utilized in order to obtain required data to be input in the Distributor flashes & ROB decks. eg, MS Sales.-Control and manipulation of necessary process for pulling data from these specific tools.-Use of the correct template to make the data into relevant information.•Data building and analysis.Includes:-Use of the necessary tools applicable for generation/collection of the data.-Use of necessary templates to cover data.-Ensure that only the correct data is captured.-Analysis and scrutinizing the data before reporting and & also during the discussions with Distributors to make required alterations if necessary.•Facilitate connection with EMEA Operations Centre (EOC) in Europe and Microsoft distributors in East and Southern Africa.Includes:-Know the right tools to reach EOC.-Understand the right team to reach at EOC for specific issues.-Tactfully pushing for achievement of required objectives.-Provision of required feedback and assistance to Distributors.•Renewals and recurrent market trackings.Entails:-Communication of sales and inventories from Distributors in East and Southern Africa.-Following up on any pending renewals of Microsoft Licenses.-Linking up with Microsoft partners in the region to ensure renewals are effected on time.-Ensure Distributors have uploaded sales information to the relevant tools on the Microsoft database.•Uploading and allocation of Special Discount requests on behalf of Distributors through Microsoft Partner Account Managers. Show less

• 

  Hewlett-Packard

  Mar 2015 - Apr 2016

  Enterprise Accounts Partner Sales Representative - Personal Systems Group (East Africa)

  • Inside sales, sales support, deal coordination, managing configurations/quotations/pricing and follow-up on the entire sales cycle including presales and channel sales.• Closing sales on assigned products and with assigned client accounts.• Learning complete HP printing and personal systems portfolio and working in cooperation with internal teams to complete operational tasks.• Applying standard policy on total customer experience by following up on customer queries and requests.• Working collaboratively with business to drive sales campaigns and initiatives.• Building channel partners’ confidence in HP's sales capabilities. Show less

• 

  Westcon Group Africa

  Aug 2016 - Mar 2019

  • Identification of potential business deals through contact with partners to discover & explore opportunities.• Analyzing market strategies, deal requirements, potential and financials; evaluating options & resolving internal priorities.• Identification of trendsetter ideas by researching industry & related events.• Development of negotiation strategies & positions through integration of new ventures and company operations; examining risks, potentials & estimation of partner goals & needs.• Closure of new business deals by coordinating requirements, developing & negotiating contracts & integration with business operations. Show less • Develop account plans for the regional view of existing and new account(s) focused on strategic customer relationships, ensure retention programs are in place, while widening the product line, increasing the market and client share. • Ensure every aspect of the structure and strategy results in the effective and efficient delivery of products and services to customers, while working with the internal teams, and other parties to increase sales opportunities driven towards revenue maximization. • Proactively seek to understand the channel/reseller issues and requirements develop innovative approaches in solving end customer business challenges through technology and consistently communicate to the reseller the appropriate solution and value proposition in a compelling fashion.• Demonstrate the ability to leverage on Plantronics’ solutions in addressing customers’ current and future predicted needs. • Plan and strategically drive to achieve the pre-set budgets in terms of revenue, margins on a monthly, quarterly and annual basis. • Engage with the team to address escalated issues both internally (operational, financial, pricing) or externally. • Ensure that the partners are in line with the new product features and showcasing the same with their end customers. • Identify and recruit new partners to generate incremental revenue. • Ensures proper implementation of the marketing plan by maximizing sales force measures as the best in relation to industry trends.• Creating strategic and actionable account plans that define a clear growth strategy. • Ensure clear PR activities are being carried out to create impact in the market.• Ownership in driving and building up strategic growth plans for the top partners across East Africa. • Develop and enhance strategic and deep customer partnerships, including relationships, spanning across IT and the business.• Deliver results on a quarterly business by being ahead of sales cycles. Show less

  • Plantronics Business Development Manager

    Aug 2017 - Mar 2019

  • Plantronics Account Manager

    Aug 2016 - Aug 2017
• 

  Spectrum Legacy Solutions

  Mar 2019 - Sept 2020

  Business Development Manager
• 

  HEADSET SOLUTIONS

  Sept 2021 - now

  Business Development Manager