Tuula Varis

Experience

• 

  Tietoteekki Oy

  May 1989 - Jun 1990

  Programmer

  I developed software with C++ and COBOL languages for customer companies.

• 

  Helsinki School of Economics

  Oct 1990 - Oct 1991

  Research Assistant

  I implemented a case study on how companies manage IT outsourcing and service quality.

• 

  Fujitsu ICL Computers Oy

  Jan 1994 - Jan 1998

  Usability specialist

  Planned and conducted usability (UX) tests with end users, increased awareness of usability and ergonomics internally and externally, participated in international UI standardization.

• 

  Nokia

  Jan 1998 - Jan 2005

  Manager, User Experience

  Ensured usability for various accessories with close cooperation with product programs and international partners. Created innovative user interface designs for new kind of products. End user tests with 'real' customers.

• 

  Nokia

  Jan 2009 - Jun 2013

  In Nokia ICM Vendor Management Office I have developed IT supplier performance management and purchasing and contract management processes and tools as well as given training and guidance to contract managers on this topic. My special areas were application maintenance and support contracts, as well as improving service levels (key performance indicators, KPIs). I have negotiated also major outsourcing contracts with global suppliers. Responsible for mainly use phase supplier contracts in IT consultancy and services by leading a virtual global team of collaboration (contract) managers. End to end responsibility of global contract portfolio worth more than 15M€/year, supplier relationships and performance, budgeting, external hosting and process improvements.

  • Senior Contract Manager, ICM

    Jan 2012 - Jun 2013

  • Senior Manager, Supplier and Portfolio Management IT, Nokia

    Jan 2009 - Dec 2011
• 

  Trimble Inc.

  Mar 2014 - now

  Leading a team of developers, and security and operations (DevSecOps) professionals. One of my recent tasks has been drafting and implementing a service level agreement (SLA). Privacy is still close to my heart, too. Responsible for subcontracting strategy, subcontractor/supplier coordination, including supplier negotiations, creating contracts and managing supplier relations. I worked also as a project manager for several internal projects and as our data protection champ (GDPR). My tasks included also planning internal resources and creating growth strategy for the product development unit.

  • Manager, Cloud Solutions

    Apr 2022 - now

  • Subcontracting Manager and Project Manager

    Mar 2014 - Apr 2022