Laura Coates

Experience

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  Millfield School

  Oct 2009 - Jan 2011

  Pool Lifeguard

  - Responsible for the safety and well-being of all pool users- Maintaining control over the whole pool facilities- Customer service in dealing with pool users- Health and Safety trained and active in awareness that these criteria was always met- Staff training of a demanding quality on a regular basis to maintain a high standard of practice

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  GLASTONBURY FESTIVALS LIMITED

  Jun 2011 - Jun 2011

  Press and Backstage Assistant

  - Hospitality of photographers and press persons- Hosted celebrities such as Chris Moyles and Ed Sheeran- Managed Access to Stages and Backstage

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  Millfield Enterprises

  Jul 2011 - Aug 2013

  - Created events on a daily basis for up to 1200 people for 7 weeks - Created all manner of events including mini music festivals, gigs, summer fetes, silent discos, sports tournaments, casino nights, talent shows etc. all of a fantastic standard- Managed all aspects of the event process from start to finish ie. invention to its production- Admin tasks such as finance, rotas, risk assessments etc completely before deadlines and to a high standard- Co-ordinated a team of over 40 staff in meetings and during events, managing their individual duties and responsibilities at each event- Pitched event ideas to my manager with considerations of budget, scale, time etc- Delivered events which suited a range of people of different ages, nationalities and cultures, reaching a compromise where every party was satisfied- Meticulous planning and great time management skills were vital in delivering perfect eventsCustomer service in dealing with clients and businesses when drawing up contracts and organising the logistics of each event- Ability to act quickly when faced with a problem as I always had a back-up plan Show less

  • Social and Events Co-ordinator

    Jun 2011 - Aug 2013

  • Sports Assistant

    Jul 2011 - Aug 2011
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  McDonald Butler

  Jun 2014 - Sept 2015

  Events Executive

  - Management across a wide range of corporate events including breakfast briefings, executive dinners, conferences, sponsorship programmes, international incentives, road shows, experiential events etc- Primary contact with clients to give real time updates on the overall campaign but also acting as a marketing advisor pulling on experience and expertise of successful events - Primary researcher of venues suitable for any given events - Management of event comms from initial invites through to final logistics and follow ups - Control of logistics pre-event as well as on the day of the event including agendas, catering, AV, etc- Venue management and liaison as primary point of contact with venues and caterers over requirements through event planning process - Management of budgets throughout event campaigns - raising POs, contracts from venues - communicate if an event is in danger of going over budget- Marketing of events through LinkedIn and additional social media sites - Time management of delivering research and knowledge within very short timeframes and always have an awareness of event planning timelines- Putting together comprehensive bi-weekly reports to be sent to clients on the status of the events- Provides Event Manager with real-time updates on event status eg registrations of delegates for events- Interaction with Client Services team through event campaigns and always keeping everyone informed of any changes or updates- Applying great care and attention to detail in the execution of all documents or communications both internally and client facing- Speaker/talent research and liaison including speaker briefings and management on event days - Deals confidently with suppliers and venues and have the ability to negotiate on costings- Strict administrative discipline in completing timesheets, expenses etc with total accuracy- Adavnced skills in Microsoft Word, Excel and Powerpoint and CRM systems such as Mercury and extravision Show less

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  Kew Foundation of the Royal Botanic Gardens, Kew

  Feb 2016 - Mar 2019

  • Overall coordination and steering of events for Patrons, Major Giving and Corporates from inception to successful conclusion• Planning of international events• Attending event planning meetings• Undertaking all the necessary administration to support the event• Act as main point of contact for guests on RSVPs, queries, bookings, etc.• Conduct post-event analysis and make recommendations for future events based on outcomes and feedback • Ensuring that all events adhere to health & safety and sustainability policies• Supervision of contractors on site• Lead on e-marketing and digital aspects of the events programme • Responsibility for managing and developing the Corporate Events programme• Work with the Corporate team to identify sponsorship opportunities for events • Ensure promotion and communication for events are in line with Kew’s core messages and brand• Manage online profile of public events• Organising promotional material and publicity for events• Obtaining quotes from event suppliers and regularly reporting on budget to Associate Director of Events• Managing input into the budgeting system, accurately completing the financial process in relation to all events and efficiently recording all paperwork• Responsible for day to day management of the events fundraising database• Creating new events in the database, updating and maintaining the current events and managing guest lists and RSVPs• Create reports alongside the report writer to better analyse the events programme• Maintain data integrity and standards, including compliance with the Data Protection Act Show less

  • Events Manager

    Oct 2016 - Mar 2019

  • Events Officer

    Feb 2016 - Oct 2016
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  Saïd Business School, University of Oxford

  Mar 2019 - now

  - sole management and delivery of up to 40 events per annum including black-tie dinners, alumni reunion weekends, VIP signing ceremonies, international masterclasses, and a suite of academic events including panels, online events, and complex VIP meetings- creation of an events programme from concept through to delivery and analysis, for the following audiences: students, alumni, Oxford University staff and stakeholders, and donors and supporters of the school- creation of, and responsibility for, an events strategy to compliment and support the overall Alumni Relations strategy of the School- overall management and tracking of a team budget, including executing quarterly forecasts and analysis Show less

  • Associate Director, Alumni and Supporter Engagement

    Aug 2023 - now

  • Alumni Engagement & Events Manager

    Mar 2019 - Aug 2023