
Andy Baumann

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About me
Senior Client Services Manager at UnitedHealthcare
Education

Northeast Wisconsin Technical College
2004 - 2006Associate MarketingBusiness Administration with a degree in Marketing.
Experience

UnitedHealthcare
Jun 2009 - nowGroup Retiree Senior Advisor • Developed resources and streamlined internal processes to increase efficiencies and improve compliance.• Developed sales processes/best practices to increase production and provide a better consumer experience in an often changing marketplace.• Contacted new and existing customers to discuss how their needs could be met through specific products and services.• Lead various training sessions with advisors and management from internal and partner sites.• Super Star Award recipient Vendor Site Lead • Oversaw operations for vendor partner sites consisting of over 600 advisors. • Built relationships with vendor partners to promote long term business growth.• Lead supervisor coaching sessions for effective management.• Held training sessions on overcoming objections, systems and core products training while giving real world knowledge of the company and its products. Show less
Senior Client Services Manager
Apr 2023 - nowClient Services Manager
Jun 2021 - Apr 2023Senior Site Lead
Apr 2019 - Jun 2021Group Retiree Senior Advisor
May 2014 - Apr 2019Portfolio Sales
Jun 2009 - May 2014
Licenses & Certifications

Licensed in Accident & Health and Life Insurance
Honors & Awards
- Awarded to Andy BaumannMaster Trainer Certified United HealthCare Jul 2015
- Awarded to Andy BaumannSuper Star Award UnitedHealthCare Demonstrated excellence as project lead for CMS star-ratings initiative.
Languages
- enEnglish
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