Deep Enrich
Tauseef Ahmed S M
45 followers
Bengaluru, Karnataka, India
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About me
Associate Manager at DXC Technology
Education
Dhaanish Ahmed College of Engineering
2004 - 2008Bachelor of Engineering - BE Electrical, Electronics and Communications Engineering
Experience
DXC Technology
Aug 2010 - nowI am with DXC for remarkable 11+ years, I have been in Associate Manager role for 4+ year managing multiple client accounts with 30+ agents from Chennai and Banglore.I take care of Service Delivery and Incident Management team for European and North American clients and a Single Point of contact for any Technical escalations on chat and Voice support.
Associate Manager
Jun 2020 - nowTechnical Support Team Lead
Aug 2010 - Mar 2022
Licenses & Certifications
- View certificate
Introduction to Prompt Engineering for Generative AI
LinkedInApr 2024
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