
Mo Golden
Restaurant Training Manager

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About me
I am a creativity researcher, designer of learning experiences, artist, and inter-culturalist. Clifton Strengths: Strategic, Relator, Command, Activator, Deliberative.
Education

Enterprise for Equity
2016 - 2016Certificate Entrepreneurial and Small Business Operations
PCETI Argentina
2011 - 2012Levels 1 & 2 Certification Person-Centered Expressive Arts Therapy620 hour training

Mercersburg Academy
2001 - 2005High School Diploma Spanish Language & The Arts
The Evergreen State College
2008 - 2011Bachelor's degree Education, Psychology, Expressive Arts Gilman International Scholar to Peru
The European Graduate School
2023 - 2026Doctor of Philosophy - PhD Expressive Arts / Arts-Based Research
The George Washington University
2017 - 2018Master's degree Education and Human Development 3.9Concentrations in Experiential Education, Organizational Leadership, Intercultural Training, and Jewish Cultural Arts.
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School Year Abroad (SYA)
2004 - 2005High school year in Spain The Art History, Cinema, Literature, and Language of Spain
Experience
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Freelance (Self employed)
Aug 2006 - May 2009Restaurant Training ManagerI worked with new restaurants, struggling restaurants, and established companies opening new locations. I created onboarding processes, training programs, and all accompanying materials for front of house staff. I worked on location for a few weeks to several months, ensuring that the processes and procedures were in place for a successful launch.

Tomato Spirit
Mar 2012 - Nov 2012Experiential Educator and Curriculum DesignerTomato Spirit is a language institute that specializes in learning language through the arts. They offer workshops, classes, and events in English for Argentinian students and in Spanish for native English speakers.I partnered with Tomato Spirit on a number of occasions, offering educational programming for:- Theater in English- Theater in Spanish- Writing About Belonging (in English)- A Self-Portrait of Home: a one day interdisciplinary workshop in English and Spanish Show less

Theater Department, La Universidad del Salvador
Apr 2012 - Nov 2012Assistant Professor: The Expressive Arts For Self-Discovery & Social TransformationThis course was an experience that each undergraduate cohort in the theater department went through together. It was highly experiential, offering an opportunity for reflection on the other aspects of their learning as well as a deepening of relationships among the students.The program included weekly experiential expressive arts workshops in Spanish, focusing on themes or questions relevant to their other course work. The course successfully supported students in understanding themselves and their peers more deeply, developing compassion, introspection, and self-awareness, and strengthening their abilities as actors.In this role, I was responsible for collaborating with a co-instructor to plan and facilitate courses. We were also responsible for grading and mentoring students.As a North American, this role also challenged me to communicate effectively in Spanish, navigate cultural differences, and work within an academic system I was not familiar with. Show less

MoGolden.com
Oct 2013 - Feb 2020Curriculum Designer & Experiential Education ConsultantI work independently and partner with organizations to offer trainings, curriculum, and experiential workshops that focus on intercultural competence, organizational leadership, and integrating social justice values into the management and processes of organizations.My work is grounded in mindfulness practices, expressive arts, intercultural competence, coaching, and social Justice.Partner organizations/clients have included:Mayyim Hayyim / Rising Tides Mikveh Network, Newton, Ma.Interfaith Works, Olympia, Wa.Temple Beth Hatfiloh, Olympia, Wa.School Year Abroad, Andover, Ma.HIAS, Silver Spring, Md.La Universidad del Salvador, Buenos Aires, ArgentinaThe Evergreen State College, Olympia, Wa. Show less

EF High School Exchange year
May 2014 - Sept 2014ESL InstructorEF offers English language and US culture programming to students from around the world. As an instructor I was responsible for lesson planning, instruction for classes at all levels of language learning. I also designed cultural programming that included field trips, guest speakers, and student-led presentations.Adhering to the academic standards of the program, all of my classes included blended learning and were structured for clearly measurable results.I enjoyed mentoring and advising students around issues regarding cultural competence, home-stay issues, travel destinations, and college admissions. I also helped place students in extracurricular activities within the community Show less

Lakeside School
Sept 2014 - Aug 2017Global Service Learning Trip LeaderThe Lakeside School is a co-ed college preparitory day school with one of the nation's most robust global learning programs.The Global Service Learning program is a 4-week summer service learning trip with a week-long pre-trip and a day-long post-trip experience. Each country group includes 12 high school students and 3 trip leaders.This role included planning and implementing week-long pre-trip programming for each group. This included cultural competence training, language instruction, personal mentorship, facilitating conversations around race/class/gender dynamics, and explaining trip plans.Once in country, these responsibilities continued, along with the added responsibilities of coordinating with partner organizations, managing and tracking finances, supporting students with host families and other challenges, managing illnesses and injuries, planning service and cultural activities, working with and managing other two leaders.Trips:Summer 2017 Ecuador - main leaderSummer 2017 Nicaragua - main leaderSummer 2016 Ecuador - main leaderSummer 2015 Peru - assistant leader Show less

Washington State Department of Enterprise Services
Dec 2014 - Nov 2016Civics EducatorThe Washington State Capitol provides 3-hour civic education tours to student groups, from elementary to undergraduate level. There are also shorter tours provided to the general public.As a civic education tour guide, I was responsible for adapting educational content to meet the learning goals of the group. My role included planning and scheduling tours, researching pertinent historical and political information, coordinating with teachers, and presenting engaging programming while managing the group through crowded buildings.This position required strong public speaking skills, ability to change plans and think quickly, cultural competence, diplomacy, a well-developed sense of humor, and the ability to make information interesting to a wide range of people.As a member of a team of guides, I was required to exercise strong collaboration and communication skills with my colleagues. With tight schedules and competing tour agendas, we had to work together to support one another and collaboratively meet the needs of multiple visitors. Show less

Heart of the Deernicorn
Jan 2016 - nowCo-Owner / Business Development DirectorHeart of the Deernicorn is a creative studio and game publishing company that specializes in creating opportunities for people to connect and collaborate through inclusive and empathy-building activities.As co-owner, I am not involved in the daily operations of the business.I am involved in all strategic partnerships, branding, high level sales, and all executive decision making. and have contributed in many areas:- developed on-boarding program, training manuals- designed the in-person sales approach and trained sales team.- co-designed and implemented game design curriculum.- created undergraduate internship and supervision programs, as well as all related documents such as syllabi, for undergraduate students working at the company. Show less

Jim Joseph Foundation
Aug 2017 - Aug 2018Graduate FellowAs a Graduate Fellow, I spent between 2 and 5 months at 3 different Jewish organization field placements: Sixth & I Historic Synagogue, Avodah, and Asylum Arts.At Sixth & I, my work focused on grant writing and event planning. Sixth & I celebrates the unexpected intersections where Jewish and secular culture meet and houses impactful, entertaining, and thought-provoking programs for the community. While at Sixth & I, I secured grant funding for a Chanukah event, selected guest artists for a performance with an audience of 300+, and worked with several database projects that involved interfacing with Raisers Edge and Ticket Fly.At Avodah, I served as the Educational Programming Mentor for 23 young adult Corp Members. Avodah provides emerging Jewish leaders with the tools, experience, and networks they need to work for an end to poverty in America. My role at Avodah was to mentor a cohort of young adults in the areas of: group facilitation, curriculum design, and educational programming. I worked with mentees in small facilitation groups, helping them to develop their own programming, that ranged from two-hour study sessions and day-long intensives to weekend retreats.At Asylum Arts, I worked on a wide range of administrative and event management tasks. Asylum Arts builds capacity in contemporary Jewish culture on an international scale, bringing greater exposure to artists and cultural initiatives, providing opportunities for new projects and collaborations, and elevating the level of excellence and artistic activity. It hosts gatherings and trainings and provides small grants to foster connections between Jewish artists and arts organizations.Examples of projects I worked on at Asylum Arts are:- Serving on the review committee for artists applying to attend upcoming retreats- Creating evaluations and reports on past events for funders and the wider community- Developing program proposals for new partnerships- Coordinating logistics for an artist retreat Show less

Minyan of Thinkers: CONNECT Cohorts
Jun 2018 - Dec 2019Curriculum Designer & User Experience ExpertMinyan of Thinkers is a social justice initiative, supported by Moishe House. One of the Minyan programs, CONNECT, is a 6-month cohort of young professionals in Washington D.C. who meet monthly to discuss texts and build community, across differences.After participating in the 2018 CONNECT cohort, I moved into the role of Curriculum Designer and User Experience Expert. I collaborated with a leadership team and content experts to create a curriculum for participants to explore their invisible and visible identities, as they relate to their social justice work. The curriculum included the use of texts as building blocks for embodied, holistic learning that helped participants dive into their own personal experiences and connect their learning more deeply. Show less

Gold Herring, LLC
Jan 2019 - Dec 2022Co-Founder/ Creative DirectorImmersive products that deepen your connection to Jewish wisdom and culture. GoldHerring.comHigh quality, experiential products, such as:- a planner that integrates the Hebrew and Gregorian calendars- a tea subscription with an herbal blend and mindfulness activities for each of the Hebrew months. - an arts based workbook for counting the 49 days of the Omer Custom products and experiences for dozens of organizations, such as:- Hillel International- Moishe House- JCC Manhattan- Lilith Magazine- One Table Show less

Office of Financial Management
Jul 2021 - May 2023As the Training Manager for State-wide Accounting at OFM, I am responsible for working with subject matter experts to design and implement a comprehensive curriculum and course catalog for all state staff with finance-related roles. As the One Wa Training Manager on the Change Management team at the Office of Financial Management, I was responsible for managing relationships with vendor partners and key stakeholders connected to the training of thousands of staff through a multi-year state-wide IT initiative. I contributed to and reviewed training deliverables, negotiated with vendors, built and managed a team of trainers, and created a training strategy for the program.
Training Manager, Accounting Division
Feb 2022 - May 2023Training Manager, One Washington
Jul 2021 - Feb 2022

MoGolden.com
May 2023 - nowBusiness Development ConsultantI work with small businesses and solo entrepreneurs on branding, marketing strategy, product design, and overall business development. My expertise is in seeing the owner’s visions and big picture, helping to clarify it… and then designing clear steps and timelines, with deliverables and criteria for evaluation. Many call me an “ADHD whisperer” because I am great at creating structure and routine for people that is structured enough, but also flexible and organic. This works for people who often struggle with rigid or arbitrary structures. Show less

The Evergreen State College
May 2023 - Sept 2023Director of Strategic Partnerships for Professional / Continuing EducationIn the college's new school of continuing education, I worked on a small team that functioned much like a startup.As the Director of Partnerships, I led the strategy and implementation of certificate program development in collaboration with private and public sector partners. In this role, I was responsible for curriculum design, communication strategy, and designing new certificate programs.Unfortunately, the role was much different than the one agreed upon. While I was able to accomplish a lot in a short period, it was clear to me that the program was not set up for success, and I made the difficult decision to resign. In other contexts, I would have stayed longer after realizing the position was not a long-term fit. But because this specific role centered around relationships and required leveraging my personal contacts, I felt a responsibility to my network and the college to immediately disclose that this role was not a fit. Show less
Licenses & Certifications
- View certificate

Prosci® Certified Change Practitioner
ProsciSept 2021
Honors & Awards
- Awarded to Mo GoldenKenissa Consultation - Mar 2019
- Awarded to Mo GoldenGraduate Fellowship Jim Joseph Foundation Aug 2017
- Awarded to Mo GoldenPCETI Bi-Annual IEATA Conference Scholarship International Expressive Arts Therapy organization (IEATA) Aug 2011
- Awarded to Mo GoldenBenjamin A. Gilman International Scholarship Program - IIE Institute of International Education Jan 2011
Languages
- spSpanish
- enEnglish
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