Clement Choe

Clement Choe

INTI Sales Support Team (ISST)

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location of Clement ChoeSelangor, Malaysia

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  • Timeline

  • About me

    Senior Specialist LC Issuance/Advising @ Commerzbank

  • Education

    • University of Wollongong

      2014 - 2017
      Bachelor of Commerce - BCom Marketing/Marketing Management, General Credit Average / CGPA: 3.00
  • Experience

    • INTI Education Group

      Jan 2015 - Jan 2015
      INTI Sales Support Team (ISST)

      - Generates and process new sales leads, follow up existing sales leads to update sales information- Manage the correspondence between the sales and respective clients- Acknowledge customers by responding to emails, phone calls and deals with problems as they arise- Perform administrative work including filing reports and submit to sales team with necessary documents Notable Achievements- Created an effective organizational and filing systems including quick and thorough indexing, filing resulting in easy access to critical information and streamlined office functioning- Cultivated excellent long-term relationships with colleagues, maintain ongoing communication and facilitating solutions to address concerns towards respective customers with the team Tunjukkan kurang

    • INTI International University & Colleges

      Jan 2015 - Jan 2015
      INTI Sales Support Team (ISST)

      Job Responsibilities• Generate new sales leads and follow up existing sales leads in updating sales information.• Facilitate solutions in addressing the clients’ concerns/ problems. • Perform administrative work including indexing, filing reports and submitting documents to sales team.

    • LR Event - Leverage Rich

      Jun 2015 - Jan 2016
      Company Brand Promoter

      - Collect goods and uniform from headquarter for products promotion preparation.- Demonstrate and provide information on promoted products.- Distribute product samples, brochures, flyers to source new sales opportunities.- Report submission on demonstration related information (interest level, feedback on products, number of samples and flyers distributed).Notable Achievements- Created a positive product brand attraction and lead consumers to use and purchase- Promoted products brand of Kinder Schoko Bons, Tchibo Coffee and Nescafe Malaysia- Identify interest and understand customer needs and requirements Tunjukkan kurang

    • Home Tutoring

      Jan 2016 - Jun 2017
      Primary Education Private Tutor

      - Research or recommend textbooks, equipment and other learning materials to complement tutoring.- Create lesson plans according to the specific needs of each assigned student and impart education accordingly.- Monitor, assess and remediate student performance, develop and implement comprehensive lesson plans, review class materials with students by discussing text, working solutions to problems.- Encourage and motivate students throughout the course of the class, concentrating on building their confidence, assist students in integrating reading and writing to offer new perspective.Notable Achievements- Helped struggling student improve Mathematics test grades from failing to solid Bs.- Achieved 100% client satisfaction while scheduling and teaching independently.- Developed custom curriculums including homework and assessments. Tunjukkan kurang

    • Koon Hoong

      Jul 2017 - Jan 2018
      Service Crew

      - Store setup preparation upon arrival in working hours including ensure sufficient stocks for the day, fill foods in pack boxes and cash handling opening balance.- Greet customers as they approach near the store, serve foods and drinks and deal with bills payment.- Store cleaning and store closing after business hours.Notable Achievements- Achieved store setup and stocks preparation in an efficient period of time.- Cash handling error are optimized, stocks organizing and replenishment are excellent.- Performed 100% customers’ needs and wants, helped customer in meals decision making. Tunjukkan kurang

    • INTI International University & Colleges

      Jan 2018 - Feb 2019
      Career Services Executive

      Job Responsibilities:• Coordinate Graduate Employability 2017 to ensure graduates data are recorded accurately.• Coordinate Student Ambassadorship Programme as a platform for student ambassadors to engage with employers and enhance leadership skills.• Coordinate Internship and Job Placement to ensure that students are placed into industries.• Assist in Career Fair, Internship Fair and On-Campus Recruitment.Initiatives:• 72nd INTI Leadership Series (Microsoft) - Invite MD/ CEO of the Microsoft company to share insights on the topic, “Digital Talent Development in the Fourth Industrial Revolution”• Industry Awards for Most Outstanding Students - Seek for awards provided by the industries which are presented to the students• Career Preparation Week - Invite industry employers to share knowledge on interview skills, professional grooming and resume writing• Industry Partner Appreciation Dinner (IPAD)- Host appreciation dinner for industry partners • Student Ambassadors Engagement Sessions- Invite COO, CE, Director and students ambassadors of INTI to engage with each other• Business Competitions - Provide opportunities for students to participate in competitions (i.e. Maybank Go Ahead. Challenge and Unilever Future Leaders League)Achievements:• Maintained the percentage of INTI graduates obtaining employment within 6 months after graduation (99%) and Internship Placement (100%).• Achieved a new record of increased percentage in graduates obtaining income higher than minimum average income (83% to 91%), and students obtaining employment before graduating (43% to 60%).• Upheld four Industry Awards for each Graduation Ceremony.• Recruited 86 student ambassadors and generated a total of 113 On-Campus Recruitment in 2018. Tunjukkan kurang

    • Standard Chartered Bank

      Jun 2019 - Sept 2021
      Global Operation Officer

      Job Responsibilities:• Ensure that the set productivity targets (efficiency and accuracy) and processing turnaround standards are achieved.• Develop due care and diligence is exercised on day to day operational matters relating to Anti-Money Laundering (AML) and acquiring relevant knowledge and training; thus, providing support to superiors and subordinates.• To have good judgement and an inquisitive approach to practices and procedures on AML. To have personal authority and integrity, independence and resilience while handling such transactions. • Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious transactions including transactions having Red-Flag alerts to AML approvers.Initiatives:• Cross Branch Transaction- Monitor, Communicate and Respond to other SCB branch transaction roll in and out movements• Monthly, Quarterly, Annually Charges Tracer- Analyse, Track and Send reminders/tracers to clients’ outstanding charges when payment due date• Root Cause, Preventive & Corrective Action- Follow up on corrective/preventive actions to a point where concerns arising from these findings are addressed to a satisfactory level.• Process Daily End-to-End Bond Transactions - Processing and approving (where authorized) relevant transactions guided by the operating procedures, guidelines, policies and standards set.Achievements:• Maintained at the TOP 3 highest productivity standards in terms of processing efficiency and accuracy output within the team.• Resolved ALL Periodic Table hiccups instalment charges.• Assisted Line Manager in all New System Testing before being implemented successfully on the Actual Run.• Contributed ideas which implemented for improvement on new processes techniques and team management that helps to reduce processing errors and work efficiencies. Tunjukkan kurang

    • OCBC Bank

      Jan 2021 - Feb 2023
      Assistant Manager
    • Commerz Trade Services (a subsidiary of Commerzbank Group)

      Feb 2023 - now
      Senior Specialist LC Issuance/Advising
  • Licenses & Certifications

    • General Certificate of Education Ordinary Level

      University of Cambridge
      Nov 2011
    • 7th Inter-School Accounting

      Taylor's University
      Jan 2011
    • London Chamber of Commerce and Industry International Qualifications

      LCCI International Qualifications
      Dec 2011
    • The Associated Board of the Royal Schools of Music

      ABRSM
      Jan 2010
    • Australian Mathematics Trust Year Eleven Senior Division

      Australian Mathematics Trust
      Jan 2011
    • Educational Assessment Australia

      UNSW Global
      Jan 2013
  • Volunteer Experience

    • Volunteer

      Issued by Standard Chartered Bank on Jun 2019
      Standard Chartered BankAssociated with Clement Choe