Toby Downs

Experience

• 

  Gifteen

  Jan 2019 - Jan 2021

  Chief Executive Officer

  As the founder and CEO of Gifteen, I was passionate about creating a unique e-commerce experience for our customers. As a teenager, I saw a need for a web store that offered a wide variety of gifts for all occasions, and decided to turn my vision into a reality. With hard work and dedication, I grew Gifteen into a successful online business, and was constantly looking for ways to innovate and improve the customer experience.

• 

  Whakarongorau Aotearoa // New Zealand Telehealth Services//

  Jun 2021 - Sept 2021

  COVID VAX ADVISOR

  Part time.Provided customer service over the phone.Resolved customer issues and complaints.Improved communication and problem-solving skills by handling a high volume of calls and customer inquiries.

• 

  SCO Consulting

  Sept 2022 - now

  Data Analyst

  Working on a variety of wastewater and stormwater management projects.Assisting with design and implementation of solutions.Utilising problem-solving and attention to detail skills.

• 

  Funk

  Mar 2023 - now

  Co-Founder

  Responsible for leading the growth of a deodorant and cologne company dedicated to helping teenage boys and young men feel confident and fresh through coordinated fragrance experiences. Supporting personal hygiene and grooming, driving innovation and stakeholder management.