Levi Smith

Experience

• 

  ScribeAmerica

  Sept 2017 - May 2019

  Emergency Department Scribe
• 

  Owensboro Health

  May 2019 - Oct 2020

  Service Desk Specialist
• 

  AstraZeneca

  Oct 2020 - now

  -Physically support Cisco IOS including switches, routers, firewalls, and Cisco Nexus for a pharmaceutical manufacturing complex.-Support wireless controllers and associated access points.-Monitoring, troubleshooting and resolution of network issues and outages.-Assist in installation of NetApp Metroclusters which includes Cisco Nexus, Cisco UCS chassis', NetApp storage arrays, Brocade switches, and ATTO bridges.-Post installation support of aformentioned systems as well as Flexpod storage cluster's.-Support Tenor gateways for VoIP and analog phone systems.-Installation, testing and maintenance of fiber optics in MDFs and IDFs.-Collaboration with local IT leadership to support IT strategic goals.-Coordination with Automation, and Operations IT to support thin clients and network attached manufacturing equipment.-Work with project management on change control and providing quality deliverables.-Collaborating with vendor support teams for resolution of complex network issues.-Assisting local deskside support team on network issues impacting their troubleshooting. Show less

  • IT Technical Analyst

    Mar 2023 - now

  • Network Analyst

    Oct 2020 - Feb 2023