Richa S.

Experience

• 

  EXL Service

  May 2008 - Apr 2014

  This role is primarily responsible for taking HR initiatives for all Executives, Assistant Mangers and Managers/ Senior Managers in a process or vertical in order facilitate performance and build their capability and commitment to the organization.Employee RelationsBusiness PartneringRecruitment & Talent ManagementEmployee RetentionEnsure the implementation of all HR initiatives such as new hire onboarding, Performance Management (including the end to end cycle from Goal Setting, Project Reviews, to Annual Reviews), R&R, driving e-learning within the business etc.Work towards improving the Employee Engagement scores of all the businessesBuild a connect with people who are geographically spread across the GlobeEnsuring compliance with all the HR Policies/ processes and corporate initiativesManaging the Internal Job Posting process through effective interaction and coordination with other HR teams/ businessesEnsure effective cascading of HR Policies & Initiatives across all employeesEnsure the demonstration of corporate values among the employeesAddress concerns related to performance and compensation for all employeesEnsure the timely ERP updating of all monthly data received from Operations, such as P4P etc.Coordinate with the team to ensure that data is received and uploaded within the timelines mentioned for client deliveryReview of appraisal in close coordination with respective departmental/ functional heads.Enhancing and retaining high performers by effective implementation and review of the performance appraisal process. Show less

  • Assistant Manager - HR Business Partner

    Sept 2011 - Apr 2014

  • Senior Executive Human Resources

    May 2008 - Aug 2011
• 

  Stanley Black & Decker, Inc.

  Oct 2014 - Mar 2016

  HR & Admin Assistant

  RecruitmentEmployee database & documentation Time sheets , leaves and holiday trackersHR OperationsAll HR related paperwork and documents

• 

  Fresh Direct Ltd (NZ)

  Mar 2016 - Feb 2017

  HR & Operations Officer

  • End to End Recruitment cycle: Sourcing candidates, Liaising with recruitment agencies, Screening candidates, Co-coordinating & conducting interviews, Providing feedback to candidates• Generation of individual employment agreements• Onboarding and induction of all new staff members across geographies• Subject Matter Expert - Transition Lead for Fresh Direct on from IMS to Zambion - payroll & employee roster system • Liaising with Managers for all payroll data , time sheets etc.• Inputting all employee data into IMS & Zambion and ensuring data integrity• Ensuring all employee records are up to date • Providing front line support & advise for all general staff queries • Cater to all learning & development needs , conducting training need analysis , L&D strategy formulation and implementation• Conducting monthly HR analytics reports , headcount , terminated employees, HR Budgeting • Actively involved in driving Health & Safety across Fresh Direct & implementation of all H&S initiatives• End to End HR Operations & provide advisory assistance to all issues in regards to employee grievances, staff issues and disciplinary issues• All additional HR responsibilities along with all staff communication Show less

• 

  Total Access Limited

  Mar 2017 - May 2019

  HR Advisor

  Key focus areas include;* End to End in house Recruitment* Onboarding and Induction * Generation of individual employment agreements* Employee Relations* Leadership Coaching and Development* Performance & Salary Reviews* NZ Immigration Accreditation and employee visa application support * Managing Disciplinary and personal grievance cases* Supporting and maintaining functions such as employee files, the full employee life-cycle (recruitment, onboarding, offboarding), personnel policies/procedures and HR support.* Partner with our people leaders to help them successfully manage performance, and if needed address disciplinary matters * Policy development and implementation* Monthly and weekly headcount , terminated employee and other ad hoc reports for management including trends and results Show less

• 

  Dempsey Wood Civil

  Jun 2019 - May 2021

  Human Resources Advisor

  Key Deliverables:* Provide advice and coaching on a range of people-related matters including employment conditions, policy interpretation and performance management.* Provide coaching and training to managers on best practice people approaches in order to effectively manage team members.* Act as the point of contact for employee relations matters, escalating when necessary to People Operations Manager.* Provide support and answer questions from team members regarding relevant people policies and procedures.* Support POM to Monitor and review people policies and guidelines to identify and propose updates and/or amendments.* Coordinate the sponsorship, visa and residency application process.* Act as the point of contact for all immigration and sponsorship queries.* Ensure all leave processes are followed in conjunction to the Holidays Act* Facilitate Exit Interview’s for leavers, input relevant feedback into People Inc. and escalate key concerns.* Assist in the organization of cultural and social events across the company.* Support in administration duties such as reporting & payroll where needed.* Provide feedback to managers on effectiveness of people management* Conducting Annual Training need analysis and support POM in developing strategic learning and development plan for employees.* Support People Managers in conducting Performance reviews and delivering feedback Show less

• 

  On Maternity Leave

  Jul 2021 - Dec 2021

  Maternity
• 

  Independent Traffic Control (iTraffic)

  Jan 2022 - now

  ITC is a leading provider of traffic safety solutions to its customers. With over 400+ employees, we are geographically located in whangarei, Penrose, Silverdale and the mighty waikato.

  • Human Resources Manager

    Apr 2024 - now

  • Senior Human Resources Advisor

    Jan 2022 - Mar 2024