
Amy Joseph
Head Waiter

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About me
Office Manager
Education

Vega college
2015 - 2016Honors in Strategic Brand Communication Brand Building, Brand Communications, Brand Leadership and Researchالأنشطة والجمعيات:Team Leader in annual Brand Challenges Worked on brand research for Non Profit Organizations

Varsity College
2011 - 2014Bachelor of Commerce - BCom MarketingSubjects IncludedEconomics, International Trade, Marketing Research, Accounting, Strategic Planning, Public Relations, Promotions Management, Business Management

THE TEFL ACADEMY - Leading EFL Teacher Trainer Provider
2020 - 2020Qualfi Level 5 Certificate in teaching English as a foreign language English Language and Literature, General
Experience

Stokers Arms.
Jan 2010 - May 2014Head WaiterResponsible for training new staff and ensuring service standards are metServing of alcohol in a responsible and safe mannerConduct weekly staff meetings with waiters and bar staff to discuss specifictargets and issues on the restaurant floor.Develop the fortnightly waitressing schedule ensuring waitering shifts aredistributed equallyHelping with nightly cash up, counting out float for the next day.Maintaining my service area and ensuring seating is clean and presentable tomy customers. عرض أقل

No Fly Candles
Jan 2011 - Feb 2012Office Administrative AssistantOversaw clerical tasks, such as sorting and sending mailMaintained filesDid basic book keepingAssisted in scheduling orders and logistics of delivering products Following up business opportunities and setting up meetings Researching business opportunities and viable income streams Seek out the appropriate contact in an organization

Multiple Organizations
Feb 2012 - May 2014Freelance PromotionsMaintain up to date knowledge of brands and products to be promoted.Make sales to reach targetsDevelop the brands relationship with its customers by providing a fun andinteractive environment.Collect stock from client’s premises and return all takings within a timelymanner

Satin Candy
Dec 2014 - Aug 2015Social Media ManagerManaged Facebook campaigns, daily uploads and content creationResponsible for engaging with customers through Facebook pageRecruited models online for small fashion events and brand activationsActive role in finding events/fashion shows/charity drives that aligned with thebrand image

The George.
Jan 2015 - Dec 2015Front of house ManagerManage the floor on busy nights and provide help to staff who are overwhelmedHandle my own tables and ensure satisfactory customer serviceConduct monthly bartender meetingsCreate schedule for bartending shiftsHelp with cash up, stock taking and closing of pub in evenings

Emirates
Jan 2016 - Jul 2020Flight AttendantResponsible for the Comfort, safety and welfare of passengers travelling on aircrafts during long and short haul flights• Competent in following safety and emergency procedures• Able to enhance a brands image in all its totality and deliver on its promise tocustomers through personal appearance, customer service and social skills.• Quick reaction skills developed through fast response skills to medical andsafety emergencies• Ability to work unusual hours in a challenging environment all while stilldelivering the brands promise• Able to develop fast connections with colleagues ensuring cohesive teamworkresulting in customer satisfaction عرض أقل

MultiBank Group
Aug 2020 - Jun 2021Assistant Project Manager
Infinity Group
Jun 2021 - Nov 2021Office Manager
Licenses & Certifications
- View certificate

Advertising on Instagram
LinkedInJul 2020 - View certificate

Create A Brand Strategy
LinkedInJun 2020 - View certificate

Economics for Everyone: Understanding a Recession
LinkedInJun 2020 - View certificate

Customer Service Strategy
LinkedInJul 2020 - View certificate

Marketing Foundations
LinkedInJul 2020 - View certificate

Service Innovation
LinkedInJun 2020 - View certificate

Proven Tips for Managing Your Time
LinkedInJun 2020 - View certificate

Customer Service: Managing Customer Expectations
LinkedInJun 2020 - View certificate

Managerial Economics
LinkedInJun 2020 - View certificate

Listening to Customers
LinkedInJun 2020
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