Michele McCarthy

Experience

• 

  Gateway

  Aug 1995 - Apr 1998

  • Forecasted sales of laptops and peripherals for EMEA consumer market at Gateway.• Analyzed competitor pricing and market trends with IDC and Dataquest.• Developed skills in sales forecasting, market analysis, and competitor tracking. • Involved in redesign of HR/payroll system for Gateway, leading to increased efficiency and accuracy in payroll processing.• Conducted training sessions for management team on HR system usage, ensuring smooth adoption and change management.

  • Notebook & Peripherals Forecast Analyst & Competitive Pricing Analyst

    Jan 1997 - Apr 1998

  • HR Systems Specialist

    Aug 1995 - Jan 1997
• 

  Dell

  Apr 1998 - May 2006

  Software & Peripherals Marketing Demand Supply Consultant. Responsible for Continuity of Supply for the Dell/EMC storage business. Managed key vendor relationships with EMC, Qlogic, Brocade, McData. • EMEA Business planning for PC Devices and Peripherals for the Consumer and Commercial segments. Based in Dell EMEA Operations, Limerick, Ireland.• Transitioned to Dell HQ in Austin, TX, USA as Master Scheduler for Hard Drives and Storage devices.• Streamlined production processes, resulting in a 15% increase in efficiency and cost savings.

  • Dell Center of Competence Demand Supply Consultant

    Jan 2004 - May 2006

  • Worldwide Procurement Global Commodity Manager

    Jan 2002 - Jan 2004

  • Master Scheduler

    Apr 1998 - Jan 2002
• 

  Microsoft

  May 2006 - now

  Manager of a Multinational Sales Specialist team engaging with Microsoft's Corporate accounts across MEA to prove the value of M365 cloud solutions for Modern Work and Cyber Security as well as Microsoft 365 Co-pilot and AI. Strong record of achieving sales targets and maintaining consistent growth. Leader of Technology Specialists engaging with Microsoft's Corporate accounts across CEE & MEA to showcase and demo the technology in M365 cloud solutions for Modern Work, Security, Compliance and Identity. Leadership of the EMEA Sales and Operations Planning Excellence team.Delivering transformation and business Impact across Demand Planning, Channel Supply Management, Product Transition, Sales performance management. Primary engagement to global and regional Sales, Marketing and Finance for Microsoft Surface and XBOX Devices. Collaboration with Sales and Finance on Demand Plans and providing direction to Supply planning to achieve Revenue Goals while minimising risk of E&O. Consistent Forecast Attainment to target resulting in Business Impact award from Mary Ellen Smith CVP of Business Operations in Microsoft. Led a global team located in US, EMEA and Asia, responsible for the chain strategy & S&OP Process for Microsoft Windows, Office, XBOX GAMES, & XBOX LIVE packaged products.Providing leadership to cross-functional global teams such as Software manufacturing, Finance and Marketing Business Groups. Drove the S&OP process with Sales, Channel Operations, Global Supply Planning and Finance. Led the EMEA planning for the Guinness World Record setting consumer electronics launch - KINECT which sold 8M units worldwide in its first 60 days. Led a cross regional team to implement new BI reporting and drill down tools for EOC and APOC.Ensured consistency across regions, data accuracy and adherence to company privacy guidelines. Maintained continuity of supply of XBOX in the Retail Channel, enabled retail sales of over $600MReduced E&O on XBOX accessories by $8M Forecasting and planning for Mice, Keyboards, Webcams and Gaming Devices.Implemented EOL process, resulting in reduction of E&O of over $3M.

  • Modern Work & Security Specialist Sales Manager

    Jul 2022 - now

  • Microsoft Digital Sales, Technology Specialist Manager, Modern Work

    Jan 2020 - Jun 2022

  • EMEA Sales and Operations Manager, Microsoft Devices Supply Chain

    Jul 2017 - Jan 2020

  • Senior Demand Planner for XBOX Line of Business across EMEA

    May 2015 - Jul 2017

  • Global Supply Chain Manager for Windows, Office, XBOX Games & XBOX Live

    Mar 2012 - May 2015

  • Manager of EMEA Supply Chain Planning Team for XBOX, Accessories and PC Hardware

    May 2010 - Mar 2012

  • Channel Operations Capabilities Team Lead

    May 2009 - May 2010

  • XBOX and Accessories Planning team Lead

    Jan 2008 - May 2009

  • Supply Chain Planner for PC Accessories

    May 2006 - Jan 2008