
Ritesh Sewsaran

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About me
Product Manager at Absa Group
Education

Crystal Point Secondary
1989 - 1993Matric exemption
Durban University of Technology
1995 - 1997National Diploma: Electrical Engineering (LC) Electrical and Electronics Engineering
Henley Business School
2014 - 2017Master of Business Administration (MBA) Business/Managerial Economics
Experience

Denel Optronics
Jan 1997 - Jan 1999Designed and built Filter Card for Sight Control Unit to be used on targeting systems. PerformedAcceptance Testing on all systems and sub-systems. Compiled Build History Documents, EnsuredBaselines were fixed on time to achieve production milestones. Performed Field Tests both locally andabroad. Interacted closely with clients (both local and international) on production and maintenanceissues. Managed production personnel. Fault find and repair equipment. Provide support overseasduring customer demonstrations. Performed retrofits to enhance performance of systems.Selected Achievements: · Consistently developed strong relationships with clients · Consistently delivered on time and to specification Show less
Senior Technician
Jan 1997 - Jan 1999TECHNICIAN
Jan 1997 - Dec 1997

DENEL CUMULUS
Dec 1997 - Oct 2002SENIOR TECHNICIANDesigned, developed and implemented differential video methodology to reduce noise interference onsystem level. Held regular progress meetings with clients. Interacted closely with clients both local andinternational. Managed production personnel. Provided support to international client.

Denel
Jan 1999 - Jun 2006Project ManagerManaged projects for the MOD

POWERTECH IST OTOKON
Jun 2006 - Mar 2009PROJECT MANAGERJUNE 2006 MARCH 2009Oversee all project related functions in the Demand Side Management group. Performed projectinitiation, planning, execution, monitoring and controlling and closing of projects. Prepared budgets,forecasts, contracts for sub-contractors, developed functional specifications for Energy ManagementSystems. Contract and managed sub-contractors. Create Project plans and schedules, approvedpayments on projects. Provided team training, mentoring and coaching. Chair design reviews (Internaland external). Exceeded budgeted profit margins on all projects. Project portfolio exceeded R 30m peryear. Prepare proposals for new initiatives, present proposal at various organisations.Selected Achievements: · Instrumental in complete turnaround of project management methods thereby reducing cost of sale on projects and ensuring profit margins always exceeded budgeted values. Continuously set higher expectations and instituted individual team-member accountability resulting in greater project success rate. · Exceeded all expectations through projects, averaging less than 50% of budgeted cost of sale. Set new standards to measure project success rate thus earning multiple company awards in recognition of performance. · Consistently developed strong, sustainable relationships with all partners and executive decision makers of Powertech. Show less

BAE Systems - Land Systems Dynamics
Mar 2009 - Aug 2010Project ManagerManaged the Hoefytser Commander Sight Program

BAE Sytems
Mar 2009 - Jan 2010Manager: Operational Improvement and ComplianceI ensure we comply to all legal requirements.I head the Quality Department.I ensure that we improve and optimise all processes

BAE SYSTEMS LAND SYSTEMS DYNAMICS
Mar 2009 - Oct 2009PROJECT MANAGERPerform all aspects of Project Management on projects. Introduced new tools to enhance productivitythroughout company, added different dimension to current group thereby enhancing projectmanagement team, provide inputs to enhance business improvement, pioneer of new LCM frameworkon large project.

BAE Systesm, Land Systems South Africa
Jan 2011 - Dec 2011Manager, Indirect TaxManaged the Drawback Process for the claiming of Import Duties with SARS

LSSA
Dec 2011 - Apr 2013Project ManagerManage RG32 Spares Program

Barclays
May 2013 - Jan 2014Manager: Process ModellingProgramme ManagementImproving processesRunning strategic programmesRe-launching Central Project Management Office

Barclays Africa Group Limited
Jan 2014 - Jan 2016Acting Head: Project Management OfficeThe portfolio included the day-to-day management of the various portfolios within Technology Enablement to name a few:• Implemented first fully automated process within Absa using Robotics. (Blue Prism) 30 FTE reduction• Re-designed invoicing process to reduce end to end processing time from 6 days to 2 days• Liaising effectively to deliver communication and executive level narratives at Technology exco• Led the software standardization project across Absa to ensure all software loaded across Absa hardware is legal, up to date and correct• Led the innovation center of excellence with Technology to improve business processes to achieve technology metrics• Developed and executed the strategy for Technology Enablement driving digital transformation, Ways of Working and Agile implementation. Created the first agile squad in Absa. Show less

Absa Group
Jan 2017 - nowAccountable and responsible for the following:• Design, build and delivery of key features within the mobile banking app to achieve critical strategic business metrics such as digital adoption, customer satisfaction, etc. • The portfolio includes the Wealth and Investment business, Business Bank and Everyday Banking• The formulation and execution of the mobile strategy for the Wealth and Investment business• Working closely with the executive team within the Business Bank sector to co create a future state for mobile banking• I lead teams of UI designers, UX designers, analysts, QA specialists and developers through the critical stages of product development and management• Plays a thought leadership role within the various businesses that I face off to, to transform digitally with a mobile mindset• Representative of Absa at WASPA• Responsible for strategic partnerships with Mobile Network Operators• Manage relationships with various third party vendors for product deliverables and features• Coordinating and executing technology and digital strategy tracking including adopting an Agile and DevOps method of work, increasing focus in innovation and digital disruption, cloud adoption and using emerging technologies such as Artificial Intelligence, Blockchain and Internet of Things• Liaising effectively to deliver communication and executive level narratives at board committee meetings in group management sessions• Key outcomes to date include; o increased sales in micro insurance investment products, o exceeded sales forecast on life products, doubled the sales forecast volume on life oriented products. o Delivered a digital onboarding capability for various products within Retail and Business bank. o Increased market share in Electricity business from 3% to 20%. o Increased market share in Prepaid airtime and data business to 25%. o Negotiated an SMS rate for the Messaging business that is 26% lower than the national rate Show less Managed the end to end delivery and onboarding of VAS services across Absa. This included amongst others, prepaid services, messaging services and electronic statements. Key highlights include: • Increased market share in the prepaid electricity business from 3% to 20%. • Increased market share in prepaid airtime and data business to 25%. • Negotiated an SMS rate for the Messaging business that is 26% lower than the national rate• Achieved an overall revenue growth of 19% YOY (VAS)• Led VAS culture change and workplace transformation to a more innovative, results orientated environment• Responsible for monthly engagements with CEO at Mobile Network Operators on performance and enhancement initiatives Show less
Product Owner
Mar 2018 - nowSenior Product Manager
Jan 2017 - Feb 2018
Licenses & Certifications
- View certificate

FinTech
HarvardXDec 2023 - View certificate

FinTech
HarvardXDec 2023 - View certificate

Product Focus Certified Product Manager
Product FocusJul 2020 - View certificate

Senior Executive Program - Africa
Harvard Business School
Languages
- afAfrikaans
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