Kayleigh Smith

Experience

• 

  Bargain Books

  Jul 2014 - Dec 2014

  Marketing Internship

  Completed a 6-month Marketing Internship at Bargain Books Head Office in 2014. Startedin July 2014 to December 2014.Duties were as follows:• Design - Poster promoting Sales, Newsletters for the company website.• Attending Marketing events on behalf of the Company• Preparing promotional materials• Attending meetings with Publishers• Administrative duties

• 

  TFG (The Foschini Group)

  Aug 2016 - Sept 2016

  Outbound Call Centre Agent

  • Reached out to warm leads to share information about new products and services withscripted approaches.• Effectively Resolved numerous and diverse customer issues with products, services, and accounts.• Achieved Processed orders efficiently and communicated important information to manage customers' expectations.• Managed productive calls by maintaining control and using scripts to overcome objections.• Handled research and documentation with good prioritization and multitasking abilities. Show less

• 

  Media24 (Pty) Ltd

  Sept 2022 - Jul 2024

  My duties are as follows:• Achieved effective time management and daily planning and prioritizing of tasks• Update all weekly brief summaries and balance brief summary• Organized and Updated all client filing and administration (CRM) monthly and provide reminders to Key Account• Assist with Marketing initiatives• Established and maintained good relationships with clients and co-workers and• Depots to get things done more effectively• Motivated and Assisted in training new employees, sharing knowledge, and providing assistance when needed• Participated in meetings and training to improve strategies and increase profit. Show less • Prepare and present sales proposals and presentations to new and existing key clientsto negotiate and close deals by Creating tailored solutions that meet the client's short andlong-term needs.• Established to Build strategic working relationships with clients and maintain a highlevel of client contact to monitor and grow existing business by Providing professionaland exceptional client service in all interactions with clients• Analyze potential sales opportunities by using data analyses, and segmented research as well as Sustained revenue by bringing in new customers and continuously connecting with established accounts.• Organized and kept all administrative work updated and also Maintain accurate account data by forecasting monthly sales projections. Assessed client needs and requirements and liaised with internal departments to facilitate superior account management.• Effectively Handled stressful situations professionally and multitasked with ease. Show less

  • Senior Sales & Marketing Assistant

    Oct 2016 - Jul 2024

  • Key Account Manager

    Sept 2022 - Dec 2022
• 

  Daily Defined Marketing

  Jul 2024 - Aug 2024

  Recruitment and Marketing

  Recruitment : * Initiating cold calls to generate new business opportunities.* Securing signed contracts with clients.* Gathering detailed job specifications from employers.* Sourcing and identifying qualified candidates.* Collaborating to make placements and maintain client accounts.

• 

  Crew Life@Sea

  Aug 2024 - now

  Marketing Manager

  * Develop and execute social media strategies across various platforms (Facebook, Instagram, X, TikTok, LinkedIn, YouTube).* Create, curate, and schedule engaging content (text, images, videos) aligned with brand voice and objectives.* Monitor social media metrics and analyze performance to improve reach and engagement.* Engage with followers, respond to comments/messages, and foster a positive online community.* Manage and mentor marketing interns who come to my department* Assist in sourcing, screening, and shortlisting candidates for various job openings.* Schedule interviews, coordinate candidate communication, and follow up on applications.* Prepare job descriptions and post them on job boards and social media.* Provide candidates with feedback and answer queries related to the hiring process. Show less