DUCKENS DOS

Experience

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  BRULLEND

  Jan 2017 - now

  • Directeur de formation

    Jan 2018 - now

  • Directeur

    Jan 2017 - Jun 2020
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  El services

  Apr 2019 - Dec 2023

  Chief Operating Officer

  Operations: I oversee the day-to-day operations of the agency, including managing staff, ensuring customer satisfaction, and overseeing the implementation of policies and procedures.Sales and Marketing: I am responsible for overseeing the agency's sales and marketing efforts, ensuring that they are effective in generating new business and retaining existing clients.Product Development: I work closely with the CEO and other executives to develop new travel products and services, and to improve existing offerings.Supply Chain Management: As a COO, I manage the agency's supply chain, ensuring that all travel products and services are delivered on time and at the highest quality.Financial Management: I am responsible for managing the agency's finances, including budgeting, forecasting, and financial analysis.Risk Management: I oversee the agency's risk management efforts, ensuring that all risks are identified and addressed in a timely and effective manner. Show less

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  ASTUCE TRAVEL

  Oct 2019 - Sept 2020

  Responsable informatique
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  GROUPE BRÉGART

  Sept 2020 - Sept 2022

  Social Media Management/Digital Marketing (Instagram, Facebook, Twitter, etc.)Creating a monthly social media calendar outlining different themes/posts to be published every day.Developing strategies to enhance the company's visibility across various internet platforms ("As soon as BMF is searched on the internet, all information about the company automatically appears as the top results").Graphic design of all materials required by BMF ENTERPRISES S.A. This includes but is not limited to logos, animations, flyers, videos, etc.Creating and managing websites.Designing employee badges and VIP customer cards.Creating and designing all promotional materials.Maintaining computer and network systems.Troubleshooting computers and information systems as needed.Installing surveillance cameras.Installing QuickBooks software. Show less Develop a communication and promotion strategy in collaboration with sales representatives and product managers.Organize promotion and communication activities: advertising, press, specific materials, animations, participation in trade shows and exhibitions.Forecast sales based on statistics and promotion activities, and transmit them to the relevant departments: production, purchasing, and logistics.Analyze sales statistics and forecast variances, identify the most profitable segments, and propose loyalty or recovery actions.Disseminate relevant information to all stakeholders: new references, price changes, advertising activities, etc.Ensure marketing monitoring and develop new product lines.Develop, implement, or improve marketing methods.Develop and improve product databases and customer files.Coordinate the evolution of the showroom and related activities: visits, photos, etc., and sometimes the activities of installers for the store.Promote prospecting: sending mailings, phoning follow-ups.Monitor sales administration procedures and dashboards.Conduct satisfaction surveys and propose improvements.Conduct market and competitive analysis studies.Manage the marketing budget.Organize, coordinate, and lead the marketing team (sales representatives, drivers, and customer service agents).Establish and promote a marketing culture and customer-oriented service.Set objectives and monitor the results of different operations/campaigns.Train and inform the marketing team.Improve revenue and commercial margins by product type. Show less

  • Responsable informatique

    Sept 2020 - Sept 2022

  • General Manager Marketing

    Sept 2020 - Jun 2022
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  Voyeli

  Feb 2021 - Dec 2022

  Chargé de compte technologies de l’information et de la communication
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  A Day To Remember HT

  May 2021 - Sept 2022

  Directeur marketing

  Defines the budget and monitors its implementation.Manages and motivates the team.Oversees the development and launch of events as well as the implementation of promotional activities in coordination with the market.Assists photographers and videographers.Measures and analyzes the impact of each action, and based on the results, readjusts the strategy.

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  Ann Parye

  Sept 2022 - Jan 2023

  Marketing Manager

  I am responsible for developing and executing comprehensive marketing strategies to increase brand awareness and drive revenue growth. involves overseeing all aspects of marketing, including market research, product development, advertising, public relations, and sales promotion.I have demonstrated a proven track record of success in increasing sales and revenue by developing innovative and effective marketing campaigns that resonate with target use data and analytics to inform my decision-making process Show less

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  Troyers website

  Nov 2022 - Aug 2024

  Web Developer Search Engine Optimization

  I specialize in optimizing websites to increase their visibility and ranking on search engine results pages. My role involves analyzing website data, identifying opportunities for improvement, and implementing on-page and off-page optimization strategies to improve search engine rankings and drive organic traffic.

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  ACTED

  Jan 2023 - Jan 2024

  IT /COMM

  IT Support for Acted Staff for 3 offices • Implement new technological projects, network administration, analysis of system activity logs including the domain server, the firewall system (Untangle NG Firewall). • Internet bandwidth traffic (Wire) and the various wireless access points of the unifiedsystem (Unifi Access Point).• Ensure the proper functioning of the Office 365 mail service and video-conferencing tools:Microsoft Teams, Skype for business and Zoom.• Help create reports on system performance, equipment maintenance and technical supportgiven to employees. Document and record all changes made to the system configuration(Hardware and software).• Assist the logistics Manager in the implementation of the preventive maintenance plan of thesystem: Install, configure, maintain, and repair computer and telecom equipment (servers,desktops, laptops, printers, photocopiers, scanners, etc.), provide, provide technical supportto users, informants on good practices related to the use of equipment and technologicalservices, set up shared directories. Find, install software updates and patches.• Manage computer stock (hardware, software, and consumables), create domainaccounts, and email addresses and prepare materials for new employees, back up data,collect equipment when employees leave.• Maintain the inventory of computer equipment, manage software licenses.• Helping with network cabling, evaluating equipment, and performing other related tasksas needed.• Liaise with Internet and telecommunications service providers and all other suppliers oftechnological equipment and / or services; Analyze costs, help with annual renewal ofservices, and monitor monthly and annual payments.• Liaise with ACTED Paris to resolve mail server issues and employee email addresses,assist finance department to send financial report via FTP site monthly.• Manage the nextcloud• Helpdesk support Show less

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  Escappy Travel

  Mar 2023 - Apr 2023

  Intern Marketing

  Reach Strategies: We need to create 2 blog articles per week. The keywords must be used in the blog, in this way it will help SEO positioning.Interview an expert in the tourism sector in Haiti:We are seeking the opinion of experts in the tourism sector, who can tell us about the transformation of the industry and how technology helps/will help improve the operation of trips.One Interview with a tourism expert.Search of travel agencies for alliances:Build a database of agencies that offer tourism services:Offer trips to Colombia.Offer personalized trips around the world.Could be providers/allies in services.Description: We are currently expanding the Escappy Travel operation to different parts of the world. Ideally we want to find the best travel agencies in Haiti and the Caribbean to make an alliance with them. The objective is to build a database of at least 30 travel agencies with which we could work, to contact them and start an alliance process.The idea is to be the allied company to offer trips to different destinations in the world and that these agencies support us with the execution of trips in destinations where they are good.Content creation:Creation of graphic material that promote personalized trips, surprise trips and thematic trips.Record different things about Haiti as a destination.Recording of the intern explaining some topics of interest.Description: We want to create content in other languages at Escappy Travel, to start positioning ourselves as an international agency. In this sense, it would be ideal to be able to create content in English and French to reach new audiences.For this we need to create at least 15 graphic or video material, where it is shown:Haiti as a destination.Travel tips.Recommendations for travelers.Hidden/incredible places in the world.Tell a story about tourism.Show why Colombia is an incredible destination to visit. Show less

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  Handicap International - Humanité & Inclusion

  Sept 2023 - Nov 2024

  ICT Manager

  Supervising and maintaining our core IT infrastructure, which includes operating systems, security tools, various applications, servers, and email systems, as well as overseeing the upkeep of laptops and desktops, both in terms of hardware and software.Taking charge of essential projects and technological solutions, aligning them with the wider objectives of the business.Handling critical IT operations and system administration responsibilities that are crucial for the smooth running of business processes.Conducting thorough research and evaluation of the latest advancements in technologies, hardware, and software to ensure our IT infrastructure remains cutting-edge.Diligently tracking and managing our inventory of hardware and software assets, ensuring optimal utilization and up-to-date resources. Show less