Naveen Ramesh

Experience

• 

  Atrie Technology P Limited

  Jan 2007 - Sept 2011

  Testing and servicing of all data communication products.Interacting with R&D team for resolving hardware problems. Preparing weekly report on issues solvedConducting all types of software and hardware tests on products such as troubleshooting, testing the performance and approving the same before dispatchExperience in Testing, servicing, knowledge on Hardware and Networking in PC.Configuring the Modems as per the customer.Testing of Lease line and ADSL modems.Maintaining a data base on the customer requirementConfigured and installed Atrie Ws 3000, 4000, 4000RE, 5000, 5000B, 5100, 5300 modemsConfigured and installed Atrie Interface Converter 620, 3000C and E1modems.Installation & connectivity testing of IT set-up at new locations.Network Administration, Desktop support & maintenanceInstallation & testing of Software applications & InterfacesMaintaining a good relation with customers through Email / VoiceResponsible for troubleshooting the problem of customer premise equipments like Routers, ADSL units for E1 & DSL circuits.Installing & configuring new Networking DevicesMaintaining log of technical problems reported by customers & monitoring repetitiveness of the problemsHardware Troubleshooting and Supporting, Configuration & Maintenance, Handling support for such as Wipro InfoTech, CMC, Compaq, CAPL, VSNL, HP, Tata InfoTech, BSNL, Indian Railway, HCL, IBM, Data craft , Sify, CMS, Net Sol and other partners.Installing and managing the windows XP and 2003 Enterprise server operating system.Upgrading of hardware resources if required as per the client requirement.Configuring the Modems as per the customer.Installing and updating the Antivirus, updating the software patches.Troubleshooting the internal client’s machines using Remote Desktop protocol (RDP) and Team viewer.Managing the network printer and maintaining for high availabilityInstalling and Configuring Atrie Routers and Switches. Show less

  • Software Engineer

    Jun 2007 - Sept 2011

  • Engineer

    Jan 2007 - Jan 2011
• 

  Intel Corporation

  Sept 2011 - Jan 2012

  System engineer
• 

  KPMG India

  Jul 2013 - now

  • Assistant Manager

    Oct 2021 - now

  • Project Management Consultant

    Jul 2013 - Dec 2022