Jamilla Phillip, LMSW

Experience

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  BronxWorks

  Jan 2008 - Sept 2012

  Case Manager

  • Managed and coordinated educational training programs for local community members, ensuring participants gained valuable skills and knowledge to improve their quality of life.• Effectively handled a caseload of over 20+ community members daily, providing personalized support and connecting them to vital community resources such as healthcare, employment, and housing services.• Developed and maintained strong relationships with community organizations and service providers to facilitate seamless resource referrals and support for community members. Show less

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  Center for Urban Community Services | CUCS

  Sept 2012 - Apr 2015

  Social Worker

  • Facilitated weekly Wellness Self-Management Group.• Provided weekly psychotherapy to a caseload of 15+ clients.• Responsible for developing, writing, implementing, andrevising client treatment plans, psychosocials, and othertreatment assessments while fulfilling agency/insurance obligations.

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  New York Foundation for Senior Citizens, Inc. (NYFSC)

  Apr 2015 - Mar 2017

  Social Service Supervisor

  • Supervised and evaluated performance of case management staff.• Established and maintained relationships with professional staff associated with our clients in the community. • Reviewed agency data collection (i.e. notes, assessments, statistics, etc.).• Provided coverage of monthly client visits to a caseload of 40-45 clients.

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  The Business Gym

  Jan 2016 - now

  Founder/CEO

  • Successfully manage cross-functional teams to drive project execution, ensuring alignment with business objectives and on-time delivery.• Utilize CRM software (Salesforce, HubSpot) to build and optimize sales pipelines, enhancing marketing and lead generation efforts to increase conversion rates.• Develop and implement strategic marketing and lead generation pipelines, resulting in a 30% increase in qualified leads.• Oversee budgeting and financial management for multiple businesses, ensuring efficient allocation of resources and adherence to budgetary constraints. Show less

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  Community Counseling and Mediation

  Apr 2016 - Mar 2024

  Psychotherapist

  • Provide clinical treatment and conduct initial assessments.• Develop recovery-oriented treatment plans in collaboration with the service recipient/guardian (ages 5 – 60 years old).• Utilize evidence-based approaches to treatment that respond to serious mental illness, trauma, primary healthcare needs, etc.

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  New York State Department of Health

  Mar 2017 - now

  Compliance Auditor

  • Conduct regulatory audits and risk assessments to identify risks and ensure compliance with all federal, state-specific, and local regulations pertaining to health care services.• Ensure adherence to legal, ethical, and compliance standards by reviewing agencypolicies, procedures, and practices; recommend necessary changes to existing policies formeeting regulatory requirements.• Prepare and submit compliance reports to include findings during audit visits.• Oversee and manage agencies’ responses to compliance violations and provide feedbackto corrective action plans.• Design processes for evaluating and relaying quality assurance requirements and establishclear measurable outcomes.• Collaborate with external agencies, auditors, and legal counsel as necessary. Show less