Mohammed Hashim

Experience

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  Abdul Latif Jameel

  Jul 2005 - Dec 2007

  Customer relation officer

  Responsible for maintaining and enhancing customer satisfaction by managing relationships between the company and its customers. This role involves handling customer inquiries, resolving complaints, and ensuring that customers have a seamless experience throughout the product lifecycle, from purchase to after-sales support. Additionally, playing a key role in executing go-to-market strategies for new products and managing customer engagement to maximize customer value and loyalty.

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  Zain Sudan

  Dec 2007 - now

  Responsible for formulating and executing short- and long-term strategies and business plans for Zain Sudan to drive company growth and align with market demands, analyzing market trends, financial data, and business performance to provide actionable insights that inform decision-making, leads cross-functional teams to ensure that strategic initiatives are aligned with the company’s long-term objectives and are successfully implemented, ensuring the strategy’s integration across the business, and leads market and industry analysis, ensuring that Zain Sudan stays competitive by providing data-driven insights and recommendations.• Contributing to leading the market in term of market and revenue share, and achieving average Gross Margin % of 89%, ~43% EBITDA, and played a pivotal role in the digital transformation of Zain Sudan. Show less

  • Strategy and Business Analytics Manager

    Jul 2017 - now

  • Business Performance Advance Specialist

    Nov 2016 - Jul 2017

  • Strategy and Business Planning Specialist

    Nov 2014 - Nov 2016

  • Commercial Strategic Analytics and Budgeting Specialist

    Jun 2014 - Nov 2014

  • Retail Supervisor

    Apr 2011 - Jun 2014

  • Retail Performance Analyst

    Jan 2009 - Apr 2011

  • Sales Representative

    Dec 2007 - Jan 2009