Amanda Cruz

Experience

• 

  CENTURY 21

  Nov 2007 - Mar 2008

  Retail Sales Representative

  Retail sales responsibilities included one-to-one customer sales service and fitting room management. Customer service responsibilities included cashier tending including all cash, credit card and check collections including customer ID verifications.

• 

  State University of New York College of Agriculture and Technology at Cobleskill

  Sept 2008 - Apr 2010

  Responsible for telemarketing activities including cold calling of families and community residents in pursuit of donations. Coordination and production responsibilities included the printing and assembly of fund raising packets/direct-mailers. Reviewing all paperwork brought in to be mailed to assure spelling and all fields were filled out properly. Daily administrative responsibilities consisted of answering phones, filing and front receptionist duties. Served as the front desk service agent in handling student requests including account reviews and reports.

  • Fundraising Coordinator

    Oct 2008 - Apr 2010

  • Administrative Assistant

    Sept 2008 - Dec 2009
• 

  FAO Schwarz

  Nov 2010 - May 2011

  Sales Associate

  Served as a customer sales representative in assisting customers and maintaining an orderly floor. Participated in mid-year inventory count, which included manual counts and generating inventory logs.

• 

  Huemanitas

  May 2011 - Apr 2019

  Marketing Intern

  Responsible for developing expense reports for senior managers and compiling agency time reports for monthly billing. Responsible for all travel booking including hotel stays and flights for employees. Transcription of Focus Group recordings into research reports. Presentation building in PowerPoint & Keynote for client review. Administrative and creative support via scanning, document printing and office management duties.

• 

  T-Mobile

  Apr 2012 - Dec 2018

  Key Holder

  Responsible for opening and closing of store. Creating deposits , chance and balancing of tills. Proficient in creating charts to provide a clear understanding for the representatives' goals and daily tasks needed to achieve excellence. Peer coaching on a daily basis to ensure all the associates understand what needs to be done to succeed regularly.

• 

  CitizenM hotels

  Jun 2018 - now

  Versatility, Building and Growing.

  • Hotel Manager

    May 2024 - now

  • Assistant Hotel Manager

    Jun 2021 - May 2024

  • Ambassador

    Jun 2018 - Jun 2021