Todd Hutchins

Experience

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  U.S. Navy

  Jan 1985 - Jan 1993

  Electronics Warfare Technician 2nd Class (SW)

  Security Clearance - SecretEnlisted Surface Warfare Specialist Various military responsibilities:~ Software Development Assistant~ Data Base Manager ~ Maintenance Technician~ AN/SLQ-32(V)2 Operator~ Radio/Telephone Operator~ Status Board Keeper~ SRBOC Launcher Loader/Safety Observer~ CIWS Loader~ Security Alert Team/BAF Team Member~ Training Petty Officer~ Supply Petty Officer~ Classified Publications & Instruction Custodian~ Physical security~ Lead responsibilities in Developing, designing, coding, implementing, testing, and documenting the mailing system for NEWTAP Show less

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  Computer City

  Jan 1993 - Sept 1994

  Customer Service/Sales

  ~ Worked on credit applications~ Operated a cash register~ Answered phones~ Other customer service functions~ In sales I sold PCs, Macs, peripherals, software and books

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  Electro Rent Corporation

  Feb 1993 - Sept 1993

  Equipment Support Technician

  ~ Repaired and configured computers, laptops, and peripherals.

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  TeleMagic, Inc.

  Sept 1993 - Jul 1994

  Technical Support Representative

  ~ Telephone technical support~ BBS Co-System Operator

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  Metrostar Computer Center

  Sept 1994 - Jun 1995

  Computer Technician

  ~ Telephone technical support~ Field service~ Customer Service~ Telephone catalog orders~ Order fulfillment

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  Adams Group, Inc

  Jun 1995 - Nov 1995

  System Administrator

  ~ Administered Novell 3.12 network~ Maintained PC and Macintosh computers~ Ensured PC-AS/400 connectivity~ Developed inventory & label programs in BASIC~ Installed, configured and maintained a Microsoft e-mail system.

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  Tesco Controls, Inc

  Nov 1995 - Apr 1996

  System Administrator

  ~ Administered Novell 3.11 network~ Ordered/received computers and parts~ Rebuilt server~ Maintained asset inventory~ Installed, configured and maintained a Microsoft e-mail system.

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  Haldane Computer Centers, Inc

  Apr 1996 - Feb 1999

  Service Manager

  ~ Built, repaired and serviced systems for both corporate customers and end users~ Perform field service calls~ Network Installations~ Sales~ Merchandising~ Ordering~ Shipping & Receiving~ RMA~ System Administration~ Supervised and trained 4 technicians~ Set up and maintained Microsoft Exchange Server for the store~ Created asset and build/repair tracking system using TeleMagic For Windows

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  El Dorado County Office of Education

  Feb 1999 - Jun 2005

  Microcomputer Specialist II

  ~ Set up and maintained desktop systems and servers for various clients, county programs and districts, including:~~ Headstart~~ Special Services~~ Charter Community Schools.~ Ensured PC-to-AS/400 and PC-to-HP3000 connectivity~ Maintained inventory of IS fixed assets~ Conducted training of staff, consisting of:~~ Classroom~~ In-Service~ Set up and coordinate video conference and associated equipment.

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  National Credit Acceptance

  Aug 2005 - May 2009

  Network Administrator

  ~ Imaged/re-imaged and configured desktop systems for use~ Maintained printers~ Set up phone extensions~ Maintained domains and e-mail accounts~ Ran and monitored server backups~ Maintained servers (Windows, Unix and Linux).~ Maintained physical security of servers~ Configured and maintained switches and firewalls~ Database configuration and maintenance~ Built, configured, installed and maintained DHCP servers~ Built, configured, installed and maintained e-mail server~ Investigated system and network misuse (forensics)~ Researched, installed and configured VOIP system. Show less

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  Columbia Credit Services

  May 2009 - Jul 2009

  Network Administrator/Contractor

  ~ Moved company's data center to a new location~ Imaged/re-imaged and configured desktop systems for use~ Maintained printers~ Set up phone extensions~ Maintained domains and e-mail accounts~ Maintained servers (Windows, Unix and Linux)~ Maintained phone and Hi-Cap circuits (T1, PRI, POTS, & RCF)~ Maintained physical security of servers~ Configured and maintained switches and firewalls~ Built, configured, installed and maintained DHCP servers~ Built, configured, installed and maintained e-mail server~ Installed VOIP system. Show less

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  Tech Skills of Sacramento

  Nov 2009 - Jun 2010

  Intern/Tutor

  ~ I helped maintain the lab network.~ I assisted other students in subjects like:~~ CompTIA A+~~ CompTIA Network+~~ CompTIA Security+~~ CompTIA Linux+~~ Linux Professional Institute Certification~~ Novell Certified Linux Administrator~~ Novell Data Center Technical Specialist~~ Windows XP~~ Windows Server 2003~~ MCSA~~ MCSE~~ Subnetting.~ I conducted lectures on:~~ Internet & Communications~~ Introduction to Linux~~ Cable Termination. Show less

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  CompuCom Systems

  Jun 2010 - Aug 2010

  Level 2 Technician

  ~ Level 2 Technician, worked in 2 data centers monitoring the "down" and "pre-fail" lists~ Repaired servers and blade systems.~ Inventoried the data centers.

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  Western Blue

  Aug 2010 - May 2011

  Desktop Technician

  For the eUHR program, California Prison Health Care Services:~ Install new computers and printers~ Replace (refresh) computers and printers~ Join systems to Active Directory~ Deployment planning~ Network troubleshooting~ Endpoint integration For the CalPers program:~ Image systems~ Take screenshots~ Install and configure workstations~ Validate installations and configurations

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  California Correctional Health Care Services

  Aug 2011 - Oct 2015

  Desktop:~ Imaging systems~ Installing software~ Adding objects (accounts, computers) into Active Directory~ Updating account attributes in Active Directory~ Installing peripherals (ie. printers & scanners)~ Configuring and shipping iPhones~ Maintaining asset inventorySolution Center:~ Re-route tracking tickets to appropriate facility~ Update/maintain trouble tickets in Footprints and Remedy~ Answer phone calls for tech support~ Remote in to customer's computers to resolve problems~ Handling emergency outages, either site or state-wide~ Setting up iPhones for deployment~ Writing procedures and training material for the department Show less

  • Associate Information Systems Analyst (AISA)

    Apr 2014 - Oct 2015

  • Assistant Information Systems Analyst, HQ Desktop

    Aug 2011 - Apr 2014
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  California Governor's Office of Emergency Services

  Oct 2015 - now

  Associate Information Systems Analyst / Information Technology Associate

  ~ Maintain Nortel PBX phone system~ Maintain ShoreTel VOIP phone system~ Deploy, maintain and troubleshoot iPhones and iPads~ Maintain AirWatch MDM system~ Restructuring and maintaining asset inventory~ Update Service Desk Plus ticketing system~ Maintain relationships with vendors~ Document unit processes and procedures~ Detect, research, and remove viruses~ Punch-down, wire, and troubleshoot analog phone lines~ Training technicians