Mylz C

Experience

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  Brewerkz

  May 2007 - Nov 2007

  Internship Trainee

  KEY RESPONSIBILITIES:• Responsible for serving and providing the client's orders with accuracy and on time.• Restaurant Arrangement.• Welcome the guest by greeting them. Getting orders and repeating orders to them.• Serve food and drinks to guests and monitor guest satisfaction.• Help the co-workers in serving food and drinks.• Maintaining Guest relations by informing the clients on the updated Restaurant food trends.• Bar Setup.• Mixing drinks, speed rail setup, garnishes. Show less

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  Lerk Thai

  Nov 2008 - Dec 2009

  Restaurant Supervisor

  KEY RESPONSIBILITIES:• Ensuring the smooth day-to-day functioning of the outlet.• Inventory Management.• Handling guest complaints and concerns.• Provide assistance in maintaining orderliness in customer service areas.• Update the Manager on the performance of the staff, workload and schedules.• Prepare paper works such as daily sales breakdown, food cost, daily inventory.• Help co-workers in serving food and drinks, taking orders of the guest, cashier functions.• Contribute to the restaurant’s market growth and operational efficiency, working in close consultation, with colleagues in all departments to deliver the highest standard of guest service. Show less

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  Harilela Hotels Ltd.

  Apr 2010 - Jan 2015

  KEY RESPONSIBILITIES:• Responsible for giving exemplary satisfaction to the guests and give further instructions to staff to execute fully in their job.• Ensuring the smooth day-to-day functioning of the bar.• Maintaining par stock beverage levels.• Food & Beverage promotions.• Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.• Assisting the Manager in Menu Planning and designing.• Help co-workers in serving food and drinks, taking orders of the guest, cashier functions.• Build a rapport with guests, advising on restaurants, theatres, sightseeing tours and travel - resulting in excellent written feedback and repeat business. Show less

  • Front Desk Attendant

    Nov 2014 - Jan 2015

  • Senior Supervisor

    Apr 2010 - Jan 2015
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  Marina Bay Sands

  Jan 2015 - Jul 2017

  Food Service Attendant

  KEY RESPONSIBILITIES:• Extend a sincere service with a smile and eye to eye contact with the guest.• Creating memorable guest experiences by making each guest feel special through the passion of service, anticipating guest’s needs and wants and exceeding their expectations. • Responsible for presenting the food and beverage menu to each and every guest.• Provide feedback of any problems to the Superior.• Providing service in a gracious, informative and proficient manner.• Knowledgeable about the service offered in our department as well as the hotel and offer assistance when asked question or a request from the guest.• Assist another service attendant whenever possible.• Having integrity and respect towards each other team. And creating a magnificent experience to the guest. Show less

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  Chipotle Mexican Grill

  Oct 2021 - May 2022

  Certified Trainer
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  Compass Group Canada

  May 2022 - now

  5 Strong SkillsTime Management Skills - I need to organize our schedule, tasks and responsibilities to finish our job on time.Excellent communication and interpersonal skills - Communicating with my clients and their preferences and professionally motivating my colleagues. Planning of Food and Beverage Menu - I plan the menu for our client's events based on their preference, like if there is a vegetarian or halal or any dietary provisions and based on their budget.Recruiting and Hiring - helps me find talent that fits our company and can be an asset in the future. Trainer - I need to train people in a short period and use the right and simple words that will not complicate or stress them. Show less

  • Food Service Manager

    Sept 2023 - now

  • Food Service Supervisor

    May 2022 - Sept 2023